# BroadwAI

BroadwAI is an Asset Manager based in New York, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** New York, United States
- **Region:** North America
- **Address:** New York, NY, United States
- **Assets under management:** Undisclosed
- **Website:** www.broadw.ai
- **LinkedIn:** https://www.linkedin.com/company/broadwai

## Regulatory record

- **Reports private funds:** No

## About

BroadwAI provides AI-powered customer service and sales chat solutions for sports, concert, and performing arts organizations. The platform integrates with popular mobile chat and voice channels to deliver automated event information, conversational search, and chat-enabled ticket, merchandise, and concession sales. Clients report a 25% to 50% increase in average ticket price for sales made through chat.

## Sectors

- Customer Service AI
- Conversational AI
- Ticketing
- Sports & Entertainment

## Offices

- Brooklyn
- St. Louis
- Charlottesville

## Questions

### What does BroadwAI's AI engine power?

BroadwAI's AI engine powers sales, search, and customer service functions. It handles ticketing, merchandise, and concession sales through chat, provides automated responses to venue inquiries, and delivers conversational search with scored chatbot answers (per the firm's website).

### Which messaging platforms does BroadwAI integrate with?

BroadwAI integrates with popular mobile chat and voice channels, including Facebook Messenger. The firm emphasizes fast integration to allow guests to transact and get information without leaving their preferred communication app (per the firm's website).

### What verticals does BroadwAI serve?

BroadwAI targets sports, concert, and performing arts venues. Its clients are event organizers and venue operators that use the platform to automate guest interactions and drive ticket and merchandise sales through chat (per the firm's website).

### What are the claimed metrics for BroadwAI's chat sales module?

The firm reports that ticketing clients using its chat-enabled sales feature see a 25-50% increase in average ticket price for sales made in chat (per the firm's website).

### Does BroadwAI disclose its leadership or founding details?

No. BroadwAI's public website does not list any named principals, founding year, or team size. The firm's ownership and governance structure remain undisclosed.

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Updated: 2026-07-10T20:57:55.000Z

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