# CareMetx

CareMetx is a Specialty Hub Services / Patient Access Platform based in Bethesda, United States.

## Overview

- **Organization type:** Specialty Hub Services / Patient Access Platform
- **Headquarters:** Bethesda, United States
- **Region:** North America
- **Address:** Bethesda, MD, United States
- **Founded:** 2011
- **Assets under management:** Undisclosed
- **Website:** caremetx.com
- **LinkedIn:** https://www.linkedin.com/company/caremetx

## Regulatory record

- **Reports private funds:** No

## About

CareMetx is a technology-enabled hub services company founded in 2011 in Bethesda, Maryland. The company's platform features guided workflow and product-specific triggers with easy customization and fast launch capabilities. CareMetx was acquired by Navitus Health Solutions in February 2021.

## Sectors

- Healthcare Services

## People

- Tommy G. Thompson — Chairman

## Questions

### Who runs strategic oversight at CareMetx?

Tommy G. Thompson serves as Chairman. Thompson is the former U.S. Secretary of Health and Human Services and a four-term Governor of Wisconsin, bringing deep regulatory and payer-policy expertise to the firm's governance.

### What exactly does a 'hub services' provider like CareMetx do for pharmaceutical manufacturers?

CareMetx manages the full patient access journey for specialty drugs, which are often biologics or high-cost therapies. This includes verifying insurance benefits, securing prior authorizations from payers, enrolling patients in manufacturer assistance programs, and providing ongoing adherence support to ensure patients stay on therapy. The service aims to reduce the administrative abandonment rate—patients who never start a prescribed therapy due to access hurdles.

### Which therapeutic areas does CareMetx support?

The firm's platform is designed for complex specialty therapies, which public records indicate include oncology, rare diseases, immunology, and other chronic conditions requiring expensive drugs distributed through specialty pharmacies and limited distribution networks.

### Does CareMetx interact directly with patients?

Yes, CareMetx employs case managers and patient access specialists who coordinate directly with patients and caregivers. This direct interaction is central to the hub model: fielding calls, identifying coverage gaps, finding financial assistance, and navigating the practical steps required to get a patient on and remaining on a prescribed treatment.

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Last updated: 2026-06-03T20:00:00.000Z

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