# Convergys Corporation Pension Plan

Convergys Corporation Pension Plan is a Pension Fund based in Cincinnati, United States.

## Overview

- **Organization type:** Pension Fund
- **Headquarters:** Cincinnati, United States
- **Region:** North America
- **Address:** Cincinnati, OH, United States
- **Founded:** 1999
- **Assets under management:** Undisclosed

## Regulatory record

- **Reports private funds:** No

## About

The Convergys Corporation Pension Plan originated as the retirement vehicle for Convergys Corporation, the Cincinnati-based customer management and billing firm spun out of Cincinnati Bell in 1998. The plan is now frozen, meaning no new benefits accrue for participants. Concentrix CVG Corporation — itself a spin-out from SYNNEX Corporation — serves as the current plan sponsor, maintaining the trust for legacy Convergys employees. The plan's investment strategy defies conventional pension allocation norms. Rather than concentrating exclusively on public equities and fixed income, the trust commits to venture capital across the entire lifecycle: seed, start-up, expansion, and late-stage. Geographic focus is concentrated in the United States, though specific underlying fund commitments are not publicly detailed. The plan's administration falls to Jennifer Bichsel, while the broader corporate context places former Convergys director John F. Barrett — chairman and CEO of Western & Southern Financial Group — and Concentrix CFO Andre Valentine within the plan's governance ecosystem. No dedicated investment staff or external consultant relationships are publicly identified. The structural anomaly here is the frozen-plan mandate itself. Most frozen corporate pensions drift toward liability-driven investing, matching bond durations to benefit payment schedules. The decision to layer fund-of-funds venture exposure onto a frozen benefit pool is a quiet commitment to alpha-seeking over pure defeasance.

## Sectors

- Venture (General)
- Fund of Funds

## People

- Jennifer Bichsel — Plan Administrator

## Questions

### Who administers the Convergys Corporation Pension Plan?

Jennifer Bichsel serves as Plan Administrator for the Convergys Corporation Pension Plan. The plan operates under the sponsorship of Concentrix CVG Corporation. Concentrix itself was previously a subsidiary of SYNNEX Corporation before separating as an independent public company.

### Is the Convergys Pension Plan still active or frozen?

The plan is frozen. Participants no longer accrue new pension benefits. The trust continues to hold and invest assets to meet existing obligations to legacy Convergys Corporation employees. No contributions for future benefit accruals are being made.

### What is the relationship between Convergys and Concentrix?

Convergys Corporation was a publicly traded customer experience and billing outsourcer headquartered in Cincinnati. It was acquired and its components were restructured, with Concentrix CVG Corporation ultimately becoming the sponsor of the legacy Convergys pension obligations. Concentrix is itself a global customer experience technology and services company.

### How does the Convergys Pension Plan invest its assets?

The plan allocates to venture capital across multiple stages — seed, start-up, expansion, and late-stage — primarily through fund-of-funds vehicles. It also holds fixed-income instruments and equity-based funds. Specific underlying manager commitments are not publicly reported.

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Last updated: 2026-08-11T02:43:31.692Z

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