# Customers Bank

Customers Bank is a Super-community bank based in Malvern, United States.

## Overview

- **Organization type:** Super-community bank
- **Headquarters:** Malvern, United States
- **Region:** North America
- **Address:** Malvern, PA, United States
- **Founded:** 2009
- **Assets under management:** $22B
- **Website:** customersbank.com
- **LinkedIn:** https://www.linkedin.com/company/customers-bank

## Regulatory record

- **Reports private funds:** No

## About

Customers Bank is a bank founded in 1997 in Malvern, Pennsylvania. It offers commercial and personal banking services, including checking and savings accounts, loans, mortgages, and cash management solutions. The bank serves small businesses, multi-family projects, mortgage companies, and consumers across various states.

## Sectors

- FinTech
- Private Credit
- Real Estate

## People

- Jay Sidhu — Chairman and CEO
- Richard Ehst — President

## Questions

### Who runs investment decisions at Customers Bank?

Chairman and CEO Jay Sidhu sets the overall strategic direction, including lending and partnership decisions. President Richard Ehst oversees day-to-day operations. The bank operates under a traditional public-company governance structure with a board of directors.

### How does Customers Bank source proprietary deal flow?

Customers Bank originates loans through its commercial real estate and equipment finance divisions, plus via its Banking-as-a-Service platform, which attracts fintech partners. Its digital asset unit sources deals through relationships with crypto firms and exchanges.

### What investment stages does Customers Bank typically target?

Customers Bank primarily extends debt and credit lines, not equity investments. It targets growth-stage and mature companies in commercial real estate, equipment finance, and fintech, as well as crypto firms seeking digital asset custody and payment services.

### Which sectors does Customers Bank explicitly avoid?

Customers Bank does not publicly disclose avoided sectors, but as a regulated bank it must adhere to standard credit underwriting guidelines that exclude high-risk or unregulated industries. Its fintech and crypto exposure is selectively managed, and the bank has publicly stated it does not take speculative equity positions.

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Last updated: 2026-07-09T01:25:18.625Z

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