# Firstsource Solutions Limited

Firstsource Solutions Limited is an Asset Manager based in Mumbai, India.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** Mumbai, India
- **Region:** Asia
- **Address:** Mumbai, Maharashtra, India
- **Founded:** 2001
- **Assets under management:** Undisclosed
- **Website:** www.firstsource.com

## Regulatory record

- **Reports private funds:** No

## About

Firstsource provides business process management services. It operates as an outsourcing partner to brands.

## Sectors

- Banking & Financial Services
- Healthcare
- Public Sector
- Utilities
- Communication
- Media
- Retail
- EDTech
- Technology

## Offices

- Gurugram, India
- Bengaluru, India
- Chennai, India
- Hyderabad, India
- Puducherry, India
- Trichy, India
- Andhra Pradesh, India
- Cebu City, Philippines
- Taguig, Philippines
- London, UK
- Middlesbrough, UK
- Derby, UK
- Glasgow, UK
- Pontypridd, UK
- Derry, UK
- Bridgewater, NJ, USA
- Amherst, NY, USA
- Sunrise, FL, USA
- Thousand Oaks, CA, USA
- Chattanooga, TN, USA
- Colorado Springs, CO, USA
- York, PA, USA
- Palm Bay, FL, USA
- Kingston, NY, USA
- LaPorte, IN, USA
- Louisville, KY, USA
- Salt Lake City, UT, USA
- Chico, CA, USA
- Dayton, OH, USA
- Mexico City, Mexico
- Melbourne, Australia
- Dubai, UAE

## Questions

### Who owns Firstsource Solutions?

Firstsource is a wholly-owned subsidiary of the RP-Sanjiv Goenka Group, which acquired the company in 2012. The RP-Sanjiv Goenka Group is a diversified Indian conglomerate with interests in power, carbon black, consumer retail, media, education, infrastructure, IT services, and sports.

### Is Firstsource a publicly traded company?

Yes. Firstsource is publicly listed on the National Stock Exchange of India (NSE: FSL) and the Bombay Stock Exchange (BSE: 532809). Its publicly traded status provides transparency through quarterly financial disclosures and governance standards.

### What industries does Firstsource serve?

Firstsource focuses on Banking and Financial Services, Healthcare, Public Sector, Utilities, Communication, Media, Retail, EDTech, and Technology. The firm's hyper-focused domain teams are designed to serve specific verticals rather than providing generalist BPM services.

### Does Firstsource invest in startups or technology companies?

No. Firstsource is an operating business providing business process management services. It does not operate as an investment vehicle or family office. Its technology investments are internal—such as its 'Digital First, Digital Now' strategy—rather than external equity stakes.

### What is the relationship between Firstsource and the RP-Sanjiv Goenka Group?

Firstsource is a key operating company within the RP-Sanjiv Goenka Group's IT-Enabled Services vertical, alongside other group entities like Power (CESC), Carbon Black (Phillips Carbon Black), Consumer & Retail (Spencer's), Media & Entertainment (Music Broadcast), and Sports (ATK Mohun Bagan).

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Last updated: 2026-07-11T16:23:33.000Z

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