# HHAeXchange

HHAeXchange is an Asset Manager based in New York, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** New York, United States
- **Region:** North America
- **Address:** New York, NY, United States
- **Founded:** 2008
- **Assets under management:** Undisclosed
- **Website:** hhaexchange.com
- **LinkedIn:** https://www.linkedin.com/company/hhaexchange

## Regulatory record

- **Reports private funds:** No

## About

At HHAeXchange, we believe that healthcare should be simple, effective, and transparent. Since 2008, HHAeXchange has been at the forefront of delivering better homecare by helping payers and providers achieve operational efficiency, increase compliance, and improve patient outcomes. Today, HHAeXchange is the premiere homecare management software for the Medicaid LTSS population. Our acquisition of Annkissam, a leading provider of enterprise software for self-direction services, allows us to deliver the most complete, end-to-end homecare management solution in the market. We act as the single source of truth in connecting providers, payers, and members through our intuitive web-based platform, enabling unparalleled communication, transparency, and visibility.

## Sectors

- Healthcare Services
- Enterprise Software

## People

- Greg Strobel — Chief Executive Officer

## Questions

### Who runs investment decisions at HHAeXchange?

HHAeXchange is a portfolio company, not an allocator. Strategic and financial decisions are governed by its board, which includes representatives from majority owners Bain Capital and KKR-backed Inflexion, following their acquisition of the firm in 2021. Day-to-day operations are led by CEO Greg Strobel, who was appointed in December 2023.

### How is HHAeXchange related to private equity sponsors Bain Capital and KKR?

Bain Capital and KKR-backed portfolio company Inflexion acquired a majority stake in HHAeXchange in 2021. The transaction was designed to accelerate the company's growth by providing capital and operational resources. The firm operates as an independent entity under this ownership structure, with its own management team and board composed of sponsor representatives and industry executives.

### Does HHAeXchange operate as a technology company or a healthcare services provider?

HHAeXchange is a pure-play technology company that sells a software-as-a-service (SaaS) platform. It does not employ caregivers or deliver direct patient care. Its software connects homecare agencies, managed-care organizations, and state Medicaid programs to manage scheduling, billing, and compliance, with a critical focus on electronic visit verification.

### Which specific government mandates drive HHAeXchange's business model?

The primary regulatory driver is the electronic visit verification (EVV) mandate under the 21st Century Cures Act, which requires all Medicaid-funded personal care services to use an EVV system. HHAeXchange serves as an EVV vendor for several states, including a large contract with Texas Medicaid. This creates a non-discretionary demand cycle for its software from state payers and provider agencies alike.

### What is the scale of HHAeXchange's network?

The platform processes over 100 million caregiver visits per year and covers approximately 1.5 million patients across all 50 states. This network volume gives it a significant data advantage in the Medicaid long-term care sector, as it captures granular, real-world operational data on homecare service delivery and caregiver capacity.

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- [Cyient DLM](https://altss.com/profile/cyient-dlm-private-limited)

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Last updated: 2026-06-03T20:00:00.000Z

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