# Hightouch

Hightouch is an Asset Manager based in San Francisco, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** San Francisco, United States
- **Region:** North America
- **Address:** San Francisco, CA, United States
- **Assets under management:** Undisclosed
- **Website:** hightouch.com
- **LinkedIn:** https://www.linkedin.com/company/hightouchio/about

## Regulatory record

- **Reports private funds:** No

## About

Hightouch is the Agentic Marketing Platform powered by the industry-leading Composable CDP: AI marketing that actually knows your brand, customers, and business.

## Sectors

- Enterprise Software
- AI/ML

## Questions

### What product problems does Hightouch solve for enterprises?

Hightouch replaces legacy customer data platforms with a warehouse-native architecture that keeps data governance inside the enterprise. Its composable CDP feeds an AI agent layer that generates on-brand campaigns, builds audiences, and orchestrates omnichannel journeys. This consolidates tools that previously required separate CDP, journey-builder, and ad-creative platforms.

### How does Hightouch handle data security and governance?

The platform connects directly to a client’s existing data warehouse, leaving the enterprise in control of data storage, access policies, and governance. Hightouch does not replicate or store data in a separate proprietary database. This model meets the procurement standards of large enterprises such as PetSmart and Chime.

### Which companies use Hightouch, and for what use cases?

Confirmed customers include PetSmart, which personalizes journeys for over 70 million loyalty members; Chime, for personalization at scale; Fundrise, which uses AI agents to drive investment growth; Warner Music Group; and Otrium, which cut campaign launch time by 70% and lifted conversions by 15% (per the firm). Use cases span performance marketing, lifecycle campaigns, and ad creative at scale.

### Is Hightouch a venture-backed company, and who are its investors?

Yes. Hightouch’s public investor list includes Databricks Ventures and leading venture-capital firms. It has received industry recognition such as the Databricks Data Cloud Product Partner of the Year award and inclusion in Redpoint Ventures’ 2026 InfraRed 100 list.

### How does Hightouch’s agentic AI differ from generic AI copilots?

Hightouch trains its AI agents on a client’s own brand knowledge, customer data, and market context, rather than relying only on public models. The agents surface proactive insights, generate on-brand ad creatives from approved assets, and execute campaigns across channels — all informed by the enterprise’s actual data warehouse.

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Last updated: 2026-06-03T20:00:00.000Z

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