# Home Care Delivered

Home Care Delivered is an other based in Glen Allen, United States.

## Overview

- **Organization type:** other
- **Headquarters:** Glen Allen, United States
- **Region:** North America
- **Address:** Glen Allen, VA, United States
- **Founded:** 1996
- **Assets under management:** Undisclosed
- **Website:** hcd.com
- **LinkedIn:** https://www.linkedin.com/company/home-care-delivered

## Regulatory record

- **Reports private funds:** No

## About

Home Care Delivered provides insurance-covered medical supplies — diabetes, incontinence, urology, ostomy, and wound care — delivered discreetly with personalized support.

## Sectors

- Healthcare Services

## Questions

### How does Home Care Delivered fit into the healthcare supply chain?

The company acts as a direct-to-consumer durable medical equipment supplier that also handles insurance verification and prescription coordination. Patients receive consumable supplies — incontinence products, wound dressings, ostomy pouches, diabetes sensors — at home rather than picking them up at a pharmacy. For payors and providers, Home Care Delivered functions as an outsourced patient-access and adherence layer for chronic-condition consumables.

### What is Home Care Delivered's insurance coverage model?

According to the firm’s website, Home Care Delivered qualifies patients for insurance-covered supplies, with explicit marketing that includes Medicaid eligibility. The intake process collects insurance member ID and doctor information, then the company verifies coverage and coordinates required paperwork with the prescribing physician before confirming the order. The model depends on integration with public and private payor reimbursement pathways.

### Does Home Care Delivered manufacture its own products?

No. The firm distributes third-party branded medical supplies, describing its catalog as high-quality, industry-recognized brands. Its value proposition centers on procurement, insurance navigation, and last-mile logistics rather than product design or manufacturing.

### How does Home Care Delivered retain patients?

Retention mechanics include text- and phone-based reordering, a reported 90% customer-satisfaction rate, and an NPS of 90 that the firm says reflects strong willingness to recommend. The combination of chronic-condition consumption patterns and the administrative burden of switching insurance-verified suppliers creates structural stickiness. A dedicated weekend support line for recurring-order patients further reinforces the continuity of service.

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Last updated: 2026-06-03T20:00:00.000Z

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