# Kustomer

Kustomer is an Asset Manager based in New York, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** New York, United States
- **Region:** North America
- **Address:** New York, NY, United States
- **Assets under management:** Undisclosed
- **Website:** kustomer.com
- **LinkedIn:** https://www.linkedin.com/company/kustomer

## Regulatory record

- **Reports private funds:** No

## About

Deliver faster, personalized support with Kustomer's AI customer service CRM. Unify conversations, automate workflows, and power omnichannel CX in one platform.

## Sectors

- Enterprise Software
- AI/ML

## Questions

### Who runs investment decisions at Kustomer?

Kustomer as a corporate entity does not publicly list individual investors or a management team responsible for investment strategy. The firm is a standalone technology company, not a family office or investment vehicle, and its ownership and governance details are not publicly disclosed.

### How does Kustomer source proprietary deal flow?

Kustomer is a customer service software platform, not an investment firm. It does not source or manage investment deal flow. The company's business development focuses on direct sales and partnerships to acquire new customers for its CRM platform.

### Does Kustomer participate in fund commitments or only direct deals?

Kustomer does not participate in fund commitments or direct investments. As a technology company, its capital allocation is directed toward product development, sales, and operations of its AI customer service platform.

### What investment stages does Kustomer typically target?

Kustomer is not an investment firm and does not target investment stages. The company focuses on selling its CRM platform to businesses of varying sizes, from small companies to larger enterprises, as indicated by its claim of serving 600+ clients.

### Which sectors does Kustomer explicitly avoid?

Kustomer does not publicly disclose any sectors it avoids. As a customer service platform, it serves a broad range of industries where customer experience is a priority. No negative investment screens are mentioned in its public materials.

### How is Kustomer related to its parent or related vehicles?

Kustomer's current corporate ownership structure is not publicly disclosed. The company operates independently as a technology firm based in New York, with no known affiliation to family offices, holding companies, or other investment vehicles.

## Related profiles

- [Single Digits](https://altss.com/profile/single-digits)
- [Prelude Capital Management](https://altss.com/profile/prelude-capital-management)

---

Last updated: 2026-06-03T20:00:00.000Z

Canonical page: https://altss.com/profile/kustomer

Maintained by Altss — https://altss.com — methodology: https://altss.com/methodology