# LivePerson

LivePerson is an other based in New York, United States.

## Overview

- **Organization type:** other
- **Headquarters:** New York, United States
- **Region:** North America
- **Address:** New York, NY, United States
- **Founded:** 1995
- **Assets under management:** Undisclosed
- **Website:** liveperson.com
- **LinkedIn:** https://www.linkedin.com/company/mskydata

## Regulatory record

- **Reports private funds:** No

## About

Fast Company 2020 Most Innovative AI Company | Magnetic Sky is an agile predictive analytics advisory firm focused on mid-market "plus"​ sized companies across a range of industries seeking an external advisor and analytics team to achieve immediate returns via mastery of their customer data. Our client promise is to turn data ambiguity into clear profit. Our agility is gained by tapping into a curated global assembly of analytics experts and technology partners that we custom fit to each project, with an average of 15+ years of industry and use case experience to apply.

## Sectors

- AI/ML
- Enterprise Software
- Customer Experience

## Questions

### Who founded LivePerson?

LivePerson was founded in 1995 by Robert LoCascio, who served as CEO until 2021. The company is now publicly traded on NASDAQ under the ticker LPSN.

### What does LivePerson's platform do?

LivePerson provides a conversational AI platform that orchestrates AI and human agents across messaging, voice, and digital channels. It includes tools like Syntrix for simulating customer interactions, as well as analytics, conversational commerce, and GenAI-powered experiences.

### Which industries does LivePerson serve?

LivePerson serves a wide range of industries, including financial services, telecommunications, airlines, retail, and technology. The company reports that 55% of Global Fortune 500 telcos, 50% of airlines, and 31% of banks are customers.

### How does LivePerson ensure AI reliability?

LivePerson uses its Syntrix product to simulate thousands of real customer interactions, allowing enterprises to validate AI agents and train contact center agents before deployment. The company emphasizes predictability and continuous monitoring to reduce risk.

### Is LivePerson publicly traded?

Yes, LivePerson is a publicly traded company listed on NASDAQ under the ticker LPSN. This structure differs from a family office or private entity.

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Last updated: 2026-06-03T20:00:00.000Z

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