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LiveVox
LiveVox, operating through its NiCE platform, provides outbound proactive customer engagement software.
LiveVox
LiveVox, operating through its NiCE platform, provides outbound proactive customer engagement software. The company was originally known for its cloud-based contact center solutions but has pivoted its branding to emphasize AI-powered omnichannel outbound campaigns. The firm does not publicly disclose its founding year, leadership structure, or ownership. Its strategy centers on automated, AI-driven outreach across voice, SMS, email, and other digital channels. The platform targets enterprise clients in sectors like financial services and healthcare, where compliance with regulations is paramount. Product offerings include outbound dialers, proactive AI agents, omnichannel routing, and CRM integrations. The firm claims its clients include the world's leading brands, but it does not list specific portfolio companies or deployments. No information is available on team size, AUM, deployment figures, or additional offices beyond San Francisco. The company's LinkedIn profile was not captured, and its website does not list executives or team members. The platform processes over 20 billion interactions annually (per the firm’s website, 2026). LiveVox's structural differentiator is its focus on compliant outbound engagement at enterprise scale, blending inbound and outbound communication to increase agent utilization and answer rates. However, the firm's lack of public financial or operational disclosure limits the ability to assess its position as an investment entity or its governance structure.
General information
Firm type
Asset Manager
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
San Francisco
Corporate office
San Francisco, CA, United States
Sector focus
Frequently asked questions
What is LiveVox?
LiveVox is a asset manager headquartered in San Francisco, United States.
Where is LiveVox headquartered?
LiveVox is headquartered in San Francisco, United States, in the North America region.
What is LiveVox's assets under management?
LiveVox reports approximately Undisclosed in assets under management, as tracked by Altss.
What does Altss track for LiveVox?
Altss maintains an OSINT-verified profile of LiveVox covering investment focus (ESG policy, ticket size, target IRR, currency preference, regional focuses, industry focuses, technological focuses), team (service providers and advisors), deals (company deals and fund commitments), assets (real estate, public market positions, private companies, art and cultural holdings, philanthropy and foundations), and network (club memberships, associations, and event participation). Detailed values are available to Altss subscribers.
What is LiveVox's website?
LiveVox's public website is livevox.com. Verified contact details for principals and decision-makers are available to Altss subscribers.
What type of firm is LiveVox?
LiveVox is classified by Altss as a Asset Manager, operating from United States within the North America region.
How does Altss source intelligence on LiveVox?
Altss combines OSINT (open-source intelligence) with regulatory filings, public disclosures, and licensed data partners. Source provenance is tracked to support compliance-ready research workflows.
When was LiveVox's Altss profile last updated?
LiveVox's profile on Altss was last refreshed on May 31, 2026. Continuous updates are applied as new public information is verified.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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