# MadCap Software

MadCap Software is an other based in Denver, United States.

## Overview

- **Organization type:** other
- **Headquarters:** Denver, United States
- **Region:** North America
- **Address:** 1660 17th Street, Suite 201, Denver, CO 80202, United States
- **Founded:** 2005
- **Assets under management:** Undisclosed
- **Website:** madcapsoftware.com
- **LinkedIn:** https://www.linkedin.com/company/madcap-software-inc

## Regulatory record

- **Reports private funds:** No

## About

Best-in-class technical writing tools for authoring and publishing content like knowledge bases, user manuals, online/web help, and more. Free 30-day trial!

## Sectors

- Enterprise Software

## Offices

- Montréal, Canada
- Toronto, Canada
- Tokyo, Japan

## Questions

### How does MadCap Software support enterprise AI initiatives?

MadCap markets its content ecosystem as an AI-Readiness layer. Through MadCap Syndicate, its central delivery hub, it normalizes structured, reusable content so that enterprises can feed it directly into large language models and retrieval-augmented generation (RAG) systems. The company also provides analytics to identify content gaps and duplication before the content fuels AI applications.

### What is the relationship between MadCap Flare and MadCap IXIA CCMS?

MadCap IXIA CCMS is the firm's enterprise-class component content management system built on the DITA standard. It provides structured authoring, governance, and translation management for large-scale content operations, while MadCap Flare serves as the desktop authoring and multi-channel publishing engine. The two products integrate within the broader MadCap ecosystem to support both topic-based and full-document workflows.

### Where does MadCap Software maintain offices and what are its support hours?

Its headquarters are at 1660 17th Street in Denver, Colorado, with additional offices in Montréal, Toronto, and Tokyo. The firm's telephone support operates on an extended schedule that provides nearly 24 hours of coverage Monday through Friday, spanning US Pacific, Eastern, and European time zones.

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Last updated: 2026-06-03T20:00:00.000Z

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