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Media Link
Media Link is a asset manager based in Palo Alto; the Altss profile covers its classification, headquarters, registration, AUM band, and key contacts for...
Media Link
General information
Firm type
Asset Manager
Location
Region
North America
Country
United States
City
Palo Alto
Corporate office
Palo Alto, CA, United States
Additional offices
Beverly Hills
Sector focus
Frequently asked questions
What products does Media Link offer?
Media Link offers several communication and AI products including the AI agent 'AIto', the IVR service 'DXでんわ', the all-in-one contact center system 'MediaCalls', the IP-PBX 'MediaOffice', and the chat support tool 'MediaTalk'. These are designed for customer support automation and contact center optimization (per firm website).
Where is Media Link headquartered?
Media Link is headquartered in Palo Alto, California, United States, with an additional office in Beverly Hills. The firm primarily serves clients in Japan and North America (per firm website).
Does Media Link develop custom software?
Yes, Media Link provides engineering services that include custom development, system consulting, design, manufacturing, operation support, and maintenance for a variety of business systems (per firm website).
What awards has Media Link's DXでんわ received?
In April 2026, 'DXでんわ' was awarded the highest rank 'Leader' in the ITreview Grid Award 2026 Spring, based on user reviews and product satisfaction in Japan (per firm website, April 2026).
Does Media Link offer AI-powered customer support?
Yes, Media Link offers 'AIto', an autonomous AI agent for customer support automation that integrates generative AI and a shared knowledge database to handle multi-channel inquiries automatically (per firm website).
What is Media Link's business model?
Media Link operates as a technology company that develops, sells, and supports communication and AI software products, as well as provides IT engineer staffing and custom development services. It does not function as an investment firm or family office (per firm website).
Who are Media Link's typical clients?
Media Link's clients include enterprises with contact centers or customer support operations that need to automate phone, chat, and email responses. The firm lists major clients on its website but does not disclose specific names publicly (per firm website).
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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