Neighborly

Neighborly

Neighborly launched as a single plumbing brand in 1981 and spent four decades consolidating trades into a multi-brand franchisor. The company operates worldwide from its headquarters in Waco, Texas, providing maintenance, repair, and enhancement services through locally owned and operated franchisees. The organization collects home-service brands that span plumbing, electrical, painting, pest control, glass repair, lawn fertilization, gutter cleaning, and garage-door service — more than a dozen trades that monetize the recurring physical wear of a property. Its unified consumer app and the "Done Right Promise" back the network, while franchise fees and royalty streams create a capital-light asset base. Neighborly serves millions of customers and operates in the United States, Canada, and Europe. Neighborly has scaled entirely through franchise acquisition and organic brand expansion, not through traditional private-market fund structures. The firm does not publicly disclose total assets, investment vehicles, co-investors, or a roster of limited partners. Its corporate website lists a headquarters in Waco with a toll-free contact number. No named portfolio companies, external GPs, or strategic partnerships appear in its public materials beyond the subsidiary service brands that constitute the operating company itself. Neighborly is structurally an operating company with a financial owner, not a family office. The governance and succession architecture is absent from public disclosure, as is any relationship to a single family's wealth. This profile is thin on verifiable financial, team, and ownership details. Available sources confirm Neighborly is a privately held franchisor with a distributed workforce of franchise owners, operating as a service platform rather than an institutional capital allocator.