# Ontario Systems

Ontario Systems is an Enterprise Workflow Automation / Revenue Recovery Software based in Muncie, United States.

## Overview

- **Organization type:** Enterprise Workflow Automation / Revenue Recovery Software
- **Headquarters:** Muncie, United States
- **Region:** North America
- **Address:** Muncie, Indiana, United States
- **Founded:** 1988
- **Assets under management:** Undisclosed
- **Website:** ontariosystems.com
- **LinkedIn:** https://www.linkedin.com/company/ontario-systems/

## Regulatory record

- **Reports private funds:** No

## About

Ontario Systems was founded in 1988 by Ron Fauquher and Greg Gonda. The firm initially focused on developing software for the collections industry. It has since grown to employ over 650 people across three U.S. offices. Ontario Systems provides enterprise software platforms such as Contour and TCN. These platforms automate and optimize debt collection processes. The firm targets large-scale collections agencies and financial institutions. It also serves government entities and healthcare systems. Key clients include Citi, Encore Capital Group, and Portfolio Recovery Associates. The firm operates primarily in North America, with clients in all 50 states. The firm's annual revenue is estimated to be over $100 million. It operates from headquarters in Muncie, Indiana, with additional offices in Fort Wayne and Dallas. In 2023, Ontario Systems launched a new version of its Contour platform featuring AI-powered predictive analytics (per the firm's communications). The firm has no publicly disclosed adjacent vehicles. Ontario Systems differentiates itself through its focus on a specific vertical — accounts receivable management — and its long history of serving regulated industries. The firm has maintained private ownership since founding, with no external capital raised.

## Sectors

- Enterprise Software
- FinTech

## Offices

- Fort Wayne, Indiana
- Dallas, Texas

## People

- Ron Fauquher — CEO
- Greg Gonda — President

## Questions

### Who runs investment decisions at Ontario Systems?

Ron Fauquher is the CEO of Ontario Systems, while Greg Gonda serves as President. Investment decisions regarding the firm's software development and operations are managed by these two co-founders, who have led the firm since its founding in 1988.

### How does Ontario Systems source proprietary deal flow?

Ontario Systems is not a capital allocator — it is an operating software firm. The company sells enterprise software directly to collections agencies and financial institutions through a direct sales team and industry partnerships.

### What investment stages does Ontario Systems typically target?

Ontario Systems does not invest capital. It sells software products and services. The firm's clients use its platforms to manage collection operations, not to deploy investment capital.

### Which sectors does Ontario Systems explicitly avoid?

Ontario Systems focuses exclusively on the accounts receivable management sector, serving healthcare, government, financial services, and commercial collections agencies. It does not serve other industries.

### How is Ontario Systems related to other entities?

Ontario Systems operates as an independent private company. It has no publicly disclosed parent company, spinout, or related investment vehicles.

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Last updated: 2026-06-03T20:00:00.000Z

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