# PatientPay

PatientPay is an Asset Manager based in Durham, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** Durham, United States
- **Region:** North America
- **Address:** 600 Park Offices Drive Suite #300, Durham, NC 27713
- **Assets under management:** Undisclosed
- **Website:** patientpay.com
- **LinkedIn:** https://www.linkedin.com/company/patientpay-inc

## Regulatory record

- **Reports private funds:** No

## About

PatientPay is redefining healthcare payments with digital-first solutions that help providers collect payments faster, reduce administrative costs, and improve the patient financial experience. Say goodbye to outdated billing and hello to seamless, efficient payments.

## Sectors

- Healthcare Services
- FinTech

## People

- Shannon O'Kelley — Founder & CEO

## Questions

### Who runs investment decisions at PatientPay?

PatientPay is an operating company, not an investment firm. It does not manage outside capital or make investment decisions on behalf of third-party allocators. The company's strategic direction is led by Founder and CEO Shannon O'Kelley, who built the platform to modernize healthcare billing workflows.

### What is PatientPay's known posture on co-investments alongside external GPs?

PatientPay does not participate in co-investments, fund commitments, or club deals alongside general partners. The firm's entire operational footprint is its software platform, which replaces paper statements and legacy portals with a digital-first collection system for healthcare providers. It does not deploy capital into portfolio companies.

### Which sectors does PatientPay explicitly serve?

PatientPay focuses on healthcare services, specifically the patient-payment segment within revenue-cycle management. Its website names hospitals and health systems, physical therapy groups, medical groups, and RCM organizations as core customer verticals. The platform also supports technology companies embedding payment flows, but the firm does not serve consumers directly outside the provider relationship.

## Related profiles

- [Banyan Software](https://altss.com/profile/banyan-software-holdings)
- [Circana Group](https://altss.com/profile/circana-group)

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Last updated: 2026-06-03T20:00:00.000Z

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