# Retail Rocket

Retail Rocket is an other based in Rijswijk, Netherlands.

## Overview

- **Organization type:** other
- **Headquarters:** Rijswijk, Netherlands
- **Region:** Europe
- **Address:** Laan van Vredenoord 33, 2289DA, Rijswijk, Netherlands
- **Assets under management:** Undisclosed
- **Website:** www.retailrocket.net
- **LinkedIn:** https://www.linkedin.com/company/retailrocket

## Regulatory record

- **Reports private funds:** No

## About

All you need to create customer retention strategy, boost LTV and repeat purchases. Segment your customers by their loyalty using sophisticated mathematical model. Transform first-time buyers into regular clients and increase their retention. Build personalized marketing strategies for key customer segments.

## Sectors

- AI/ML
- Enterprise Software
- SaaS
- E-Commerce

## Offices

- Barcelona, Spain
- Berlin, Germany
- Santiago, Chile

## People

- Serge Lobo — Global CRO
- Gustavo Ferreira Pinto — Country Manager Chile and South America

## Questions

### Who runs investment decisions at Retail Rocket?

Retail Rocket does not function as an investment firm and therefore has no investment decision-makers in the traditional family-office sense. The company is a retention management SaaS provider led by a management team that includes Serge Lobo as Global CRO, as stated on its website.

### How does Retail Rocket source proprietary deal flow?

Retail Rocket does not pursue proprietary deal flow; it is a product company selling a Retention Management Platform to businesses. Its 'deal flow' is client acquisition, driven by marketing, referrals, and case studies published on its blog.

### Does Retail Rocket participate in fund commitments or only direct deals?

Retail Rocket does not make fund commitments or direct investments — it is a product company that sells subscription-based retention marketing software to enterprise clients. Its commercial model is transactional, not allocational.

### What investment stages does Retail Rocket typically target?

Retail Rocket does not target investment stages; it serves operational marketing teams across e-commerce, banking, insurance, FoodTech, SaaS, and EdTech industries regardless of company stage. Its clients range from established brands to growing online retailers.

### Which sectors does Retail Rocket explicitly avoid?

Retail Rocket's marketed client industries include e-commerce, banking, insurance, FoodTech, SaaS, and EdTech. The firm does not publicly disclose any explicit avoidance sectors, but its platform focuses on retention marketing for B2C and B2B customer bases with repeat purchase cycles.

### How is Retail Rocket related to its parent or related vehicles?

Retail Rocket is not disclosed as being part of a larger parent group or as a subsidiary. The firm operates independently under its own name. No spinouts or affiliated vehicles are publicly mentioned.

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- [Senzime AB](https://altss.com/profile/senzime-ab)
- [Softheon](https://altss.com/profile/softheon)

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Last updated: 2026-06-03T20:00:00.000Z

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