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RingCentral
RingCentral is a cloud communications platform serving over 500,000 businesses; Gartner Magic Quadrant Leader 11 years running.
RingCentral
RingCentral is a publicly traded cloud communications and contact center provider headquartered in Belmont, California. The company was founded in 1999 by Vlad Shmunis, who remains its CEO. RingCentral's platform unifies voice, video, messaging, and contact center tools into a single architecture. The firm targets enterprise and mid-market customers across healthcare, financial services, education, and government verticals. Its product suite includes RingCentral MVP (message, video, phone), RingCentral RingCX contact center software, and a growing line of agentic AI agents — AIR (AI Receptionist), AVA (AI Virtual Assistant), and ACE (AI Conversation Expert). RingCentral claims 99.999% uptime and holds SOC 2 Type II, HIPAA, and GDPR certifications. Named customers include a multibillion-dollar bank operating 100 branches and Axis Mental Health. RingCentral serves over 500,000 business customers globally. The company operates primarily from its Belmont headquarters with employees distributed across offices worldwide. In 2026, RingCentral published its Agentic AI Trends Report and introduced AIR Pro, a tool for building custom AI agents. The company reported 211,713,421 calls completed on its platform (per its website, 2026). Gartner named RingCentral a Magic Quadrant Leader for the 11th consecutive year. RingCentral's structural differentiator is its unified UCaaS and CCaaS architecture, which bundles business communications with contact center capabilities on a single native platform. This consolidation is rare in an industry where most providers offer separate products that require integration. The company's agentic AI layer — embedded rather than bolted on — distinguishes its offering from competitors that rely on third-party AI partnerships.
General information
Firm type
other
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Belmont
Corporate office
Belmont, CA, United States
Frequently asked questions
Who runs investment decisions at RingCentral?
RingCentral is a publicly traded company, not an investment firm. Investment decisions are made by its executive team and board of directors. CEO and founder Vlad Shmunis has led the company since its founding in 1999.
How does RingCentral source its AI capabilities?
RingCentral develops its agentic AI internally, embedding it into the core platform. Products like AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE) are built natively rather than acquired or integrated from third parties (per RingCentral, 2026).
What industries does RingCentral primarily serve?
RingCentral targets healthcare, financial services, education, and government verticals. Named clients include Axis Mental Health, a multibillion-dollar bank, the NBA's Golden State Warriors, and the San Francisco Symphony.
Is RingCentral a single-family office or an operating company?
RingCentral is a publicly traded operating company, not a family office. It trades on the New York Stock Exchange under the ticker RNG. The company provides cloud communications software.
What security certifications does RingCentral hold?
RingCentral reports SOC 2 Type II, HIPAA, and GDPR compliance. It guarantees 99.999% uptime for its enterprise platform (per RingCentral, 2026).
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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