# SaaS Labs

SaaS Labs is a Private Equity based in San Francisco, United States.

## Overview

- **Organization type:** Private Equity
- **Headquarters:** San Francisco, United States
- **Region:** North America
- **Address:** San Francisco, CA, United States
- **Founded:** 2016
- **Assets under management:** Undisclosed
- **Website:** www.saaslabs.co
- **LinkedIn:** https://www.linkedin.com/company/saas-labs

## Regulatory record

- **Reports private funds:** No

## About

SaaS Labs is all about helping sales and support teams reach their full potential. With our AI-powered communication tools, you can save up to 12 hours a week per agent – that's more time to respond to customers, connect better, and achieve more. We've already supported 7,000+ companies worldwide. Our team of 300+ passionate individuals is dedicated to creating simple yet powerful communication solutions. Because for us, it's not just about the tools – it's about making work more productive and enjoyable for everyone! We're a fast-growing tech company with a suite of software solutions, adored by businesses of every scale. And guess what? We've snagged some pretty impressive awards. These include the prestigious Deloitte Fast 500 in 2023, being listed among America's fastest-growing companies in the Inc. 5000 for 2023, and receiving recognition as one of the top cloud companies to work for by Battery Ventures in 2023. Our success has attracted investment from notable firms such as Peak XV (formerly Sequoia Capital India), Base 10 Partners, and Eight Roads Ventures. Join us in shaping the future of communication.

## Sectors

- Enterprise Software
- AI/ML

## People

- Gaurav Sharma — Founder & CEO

## Questions

### Does SaaS Labs operate as a traditional private equity fund or a holding company?

Public disclosures do not identify a committed fund structure. The firm behaves as a permanent-hold operating company, originating, acquiring, and scaling SaaS products internally. This model removes LP redemption timelines and concentrates governance with the founder, distinguishing it from a conventional PE fund.

### Which products does SaaS Labs own today?

The firm's website highlights three products: JustCall, a cloud phone platform with AI routing; Helpwise, shared inbox software for customer service; and CallPage, an intelligent callback widget. These tools target sales, support, and marketing teams globally.

### Where does SaaS Labs deploy capital geographically?

The firm's products serve companies worldwide, with the website calling out user bases in the United States, Europe, and Asia-Pacific. Its single office is in San Francisco, and it has not disclosed regional investment mandates or offices abroad.

## Related profiles

- [SaaSholic](https://altss.com/profile/saasholic)
- [SaaS Ventures](https://altss.com/profile/saas-ventures)

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Last updated: 2026-06-03T20:00:00.000Z

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