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Serve Credit Union
Serve Credit Union is a consumer-focused credit union serving community members in Iowa, Arizona, California, and elsewhere. Branches, rates, and services.
Serve Credit Union
Serve Credit Union is a federally chartered credit union based in Des Moines, Iowa, with additional branches in Urbandale, Bettendorf, Bakersfield, West Des Moines, Cedar Rapids, and Tucson. No founding year or principal leadership details are publicly disclosed. Its membership base appears tied to community-service workers and their families, per the tagline 'Serving those who serve our community and their families.' The credit union offers a standard retail portfolio: consumer loans, mortgages, credit cards, and deposit accounts. Rates as of April 2026 are published on its website. Digital services include mobile banking apps and card controls. The institution does not publicly report any direct investment activity, private-market allocation, or third-party fund commitments. Serve Credit Union operates shared branching through the CO-OP network, giving members access to thousands of additional branch locations. It also participates in a fee-free ATM network. No advisory or philanthropic vehicles, operating companies, or club memberships are linked to the entity. The credit union is structurally distinct from a family office or private investment firm — it is a member-owned financial cooperative regulated by the National Credit Union Administration (NCUA). Its capital is member deposits, not private wealth. No succession, governance, or investment-committee details are available.
General information
Firm type
Credit Union
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Des Moines
Corporate office
423 E Court Ave, Des Moines, IA 50309, United States
Additional offices
3743 86th Street, Urbandale, IA 50322 · Bettendorf, IA · Bakersfield, CA · West Des Moines, IA · Cedar Rapids, IA · Tucson, AZ
Sector focus
Frequently asked questions
Who qualifies to join Serve Credit Union?
Serve Credit Union states it serves 'those who serve our community and their families' — likely referring to community-service workers, but eligibility details are not explicitly listed on the site. Membership likely requires residency or employment in a service-related field within the credit union's field of membership.
Does Serve Credit Union engage in any investment or private-equity activity?
No. Serve Credit Union is a consumer credit union offering standard deposit accounts, loans, mortgages, and credit cards. There is no public evidence of private-market investing, direct deals, or hedge fund allocations.
How does Serve Credit Union manage its balance sheet?
Serve Credit Union operates like a traditional regulated credit union — its assets come from member deposits, and it lends primarily in consumer and mortgage products. Published rates and loan products indicate conservative balance-sheet management typical for the sector.
Where are Serve Credit Union's branches located?
Serve Credit Union has branches in Des Moines (Court Ave), Urbandale (Iowa), Bettendorf (Iowa), Bakersfield (California), West Des Moines (Iowa), Cedar Rapids (Iowa), and Tucson (Arizona). It also participates in the CO-OP Shared Branch network.
Is Serve Credit Union a family office?
No. Serve Credit Union is a federally chartered credit union, not a family office, asset manager, or investment firm. It is member-owned and regulated by the NCUA.
How can members access their accounts outside of branch hours?
Serve Credit Union offers a mobile app, a card-control app, fee-free ATMs through the Privileged Status ATM network, and shared branching at thousands of CO-OP network locations. After-hours phone support is available 24/7.
What types of loans does Serve Credit Union offer?
Serve Credit Union offers consumer loans, mortgages, and credit cards, with rates updated periodically on its website. The credit union does not publicly disclose commercial or business lending.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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