# Service Express

Service Express is an Asset Manager based in Grand Rapids, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** Grand Rapids, United States
- **Region:** North America
- **Address:** Grand Rapids, MI, United States
- **Founded:** 1993
- **Assets under management:** Undisclosed
- **Website:** serviceexpress.com
- **LinkedIn:** https://www.linkedin.com/company/shipserviceexpress

## Regulatory record

- **Reports private funds:** No

## About

Service Express offers data center solutions and managed infrastructure services to the technology sector. The company provides multivendor maintenance, hybrid cloud services, and IT asset management for servers, storage, and network hardware. Founded in 1993 in Grand Rapids, Michigan, Service Express merged with Park Place Technologies in January 2026.

## Sectors

- Enterprise Software
- IT Services

## Offices

- London, United Kingdom

## People

- Ron Alvesteffer — President and CEO

## Questions

### Who runs investment decisions at Service Express?

President and CEO Ron Alvesteffer leads the company and drives its M&A strategy. He has been with Service Express since 1995 and became CEO in 2005. Alvesteffer has overseen over 30 acquisitions, targeting data-center managed-services and third-party maintenance firms for geographic and capability expansion.

### Is Service Express a private equity-backed company?

No. Service Express is a privately held, founder-led company that operates an Employee Stock Ownership Plan (ESOP). Over 90% of employees are shareholders, which differentiates its governance and incentive structure from private equity-backed consolidators in the IT services space.

### What is Service Express's core service offering?

Its core competency is third-party hardware maintenance for data-center servers, storage, and networking gear, covering OEMs like Dell, HPE, IBM, and Pure Storage. It also provides managed infrastructure services, operating system support, and hardware procurement, underpinned by its ExpressConnect monitoring platform and global parts logistics network.

### What is Service Express's geographic coverage?

Service Express operates across North America and has expanded into Europe, with a UK office in London and additional capabilities gained through the 2023 acquisition of Blue Chip. Its logistics network enables on-site support across these regions, addressing OEM aftermarket demand for multi-vendor data-center environments.

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Last updated: 2026-06-03T20:00:00.000Z

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