# Teleperformance

Teleperformance is an Asset Manager based in Paris, France.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** Paris, France
- **Region:** Europe
- **Address:** Paris, France
- **Assets under management:** Undisclosed
- **Website:** www.teleperformance.com
- **LinkedIn:** https://www.linkedin.com/company/wearetpgroup

## Regulatory record

- **Reports private funds:** No

## About

TP is a global digital business services company that operates where people, processes, and AI meet. With nearly five decades of experience across five continents, it helps leading brands run and transform critical customer and business operations responsibly, reliably, and at scale. It orchestrates intelligent human-AI operations and delivers services from customer experience and support to back-office, trust and safety, collections, data, and technology services.

## People

- Moulay Hafid Elalamy — Chairman
- Jorge Amar — Chief Executive Officer of TP Group
- Thomas Mackenbrock — Director
- Brigitte Daubry — Independent Director
- Evangelos Papadopoulos — Director representing the employees
- Ingrid Johnson — Independent Director
- Kevin Niu — Independent Director
- Mehdi Ghissassi — Independent Director
- Moulay Mhamed Elalamy — Director
- Sheikha Hanadi Bint Nasser Al-Thani — Lead Independent Director
- Vera Songwe — Independent Director
- Agustin Grisanti — Chief Executive Officer EMEA and APAC
- Miranda Collard — Chief Executive Officer for Americas
- Luciana Cemerka — Chief Marketing Officer
- Teri O'Brien — Group Chief Legal and Compliance Officer
- Benoit Gabelle — Interim Chief Financial Officer
- Andreas Braun — Chief AI Officer

## Questions

### What is Teleperformance's approach to AI and technology?

Teleperformance deploys a Human+AI model through its TP.ai FAB suite, which includes tools for sales growth, debt collection, and customer service. The firm partners with technology leaders like Nvidia to integrate AI tools into its platform, aiming to augment rather than replace human agents.

### What sectors does Teleperformance serve?

The firm serves automotive, banking and financial services, communications, energy, gaming, government, healthcare, insurance, media, retail and e-commerce, technology, and travel/hospitality sectors.

### How does Teleperformance generate revenue?

Teleperformance generates revenue primarily through long-term outsourcing contracts for customer experience, trust and safety, debt collection, and back-office services. The firm also offers outcome-based models like revenue-as-a-service, where payment is tied to sales performance.

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- [Avex Ventures](https://altss.com/profile/avex-ventures)
- [Comar](https://altss.com/profile/comar)

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Last updated: 2026-08-11T15:08:18.003Z

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