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Wellbox

Wellbox launched in 2015 after A.R. Weiler identified that primary-care practices wanted to bill Medicare's Chronic Care Management code but lacked the...

Wellbox

Wellbox launched in 2015 after A.R. Weiler identified that primary-care practices wanted to bill Medicare's Chronic Care Management code but lacked the staff to run the required monthly touchpoints. The firm supplies registered nurses and a technology platform that integrates with physician groups, health systems, accountable care organizations, and payers. More than a revenue-cycle plug-in, it acts as an outsourced clinical extension — its nurses provide ongoing education, medication reconciliation, and early-risk detection for patients with two or more chronic conditions. Wellbox operates across the United States and serves Medicare fee-for-service, Medicare Advantage, ACO/MSSP, and self-insured employer populations. Its model blends chronic care management, transitional care management, and HEDIS gap-closure workflows. The firm claims its programs cut emergency-room visits and hospitalizations by 60% at partner practices and boost preventive-care measures by 50%. Patient satisfaction scores track at 90–96%. The company is a recognized Connected Care Partner of the Centers for Medicare and Medicaid Services. Led by CEO A.R. Weiler and COO Patrick Stevenson, the six-person executive team spans clinical services, payer solutions, provider solutions, and growth. The headquarters sits in Jacksonville, Florida. In early 2025, the firm redesigned its website to focus on enterprise-payer and health-system buyers alongside its legacy provider base. The firm does not disclose outside funding, valuation, or a wealth origin. What separates Wellbox structurally from telehealth vendors and RPM platforms is its nurse-led care management model that operates as a recurring operational expense for provider groups rather than a software subscription. It assumes the clinical workload, not just the tooling — making its contracts behave more like outsourced clinical services than SaaS licenses.

General information

Firm type

other

Year founded

2015

AUM

Undisclosed

Location

Region

North America

Country

United States

City

Jacksonville

Corporate office

12574 Flagler Center Blvd, Suite 101, Jacksonville, FL 32258, United States

Principals

A.R. Weiler

Chief Executive Officer

Patrick Stevenson

Chief Operating Officer

Grayson Suorez

General Manager, Payer Solutions

Jessica Egger

Vice President, Clinical Services

Cole Naldzin

General Manager, Provider Solutions

Kegan Williams

Chief Growth Officer

Dr. Bennett Clark

Chief Medical Officer

Sector focus

Healthcare ServicesDigital Health

Frequently asked questions

How does Wellbox's chronic care management model differ from a telehealth or remote monitoring platform?

Wellbox does not sell a software license. It hires registered nurses who deliver monthly care management calls, reconcile medications, and escalate clinical findings to the referring physician. The firm embeds into a practice's workflow as an outsourced clinical team, which means it carries the operational lift of patient engagement rather than leaving it to the provider's staff.

Which patient populations does Wellbox target?

Its core is Medicare beneficiaries with two or more chronic conditions, covered under the CMS Chronic Care Management billing codes. The firm also supports Medicare Advantage plans, ACOs in MSSP and full-risk arrangements, and self-insured employer groups where chronic disease drives a disproportionate share of healthcare spend.

What outcomes has Wellbox reported?

Wellbox claims a 10–15% reduction in per-beneficiary-per-month Medicare costs, a 60% decrease in emergency room visits and hospitalizations at partner practices, and a 50% improvement in preventive-care screenings. Over 80% of enrolled patients engage monthly.

How does Wellbox generate revenue?

Practices and health systems generate CMS billable CCM interactions; Wellbox is compensated through a share of those reimbursements or through direct contracts with payers and risk-bearing entities. The arrangement aligns its economics with clinical throughput and documented outcomes.

Is Wellbox backed by private equity or venture capital?

Wellbox does not publicly disclose its capital structure or funding history. The six-member executive leadership page names no investors or board members beyond the operating team, leaving its ownership and capitalization unreported.

Where does Wellbox operate geographically?

Its headquarters is in Jacksonville, Florida. The firm delivers services remotely across the United States through its employed nurse workforce and has disclosed performance data from partner practices nationwide.

What is Wellbox's relationship with CMS?

Wellbox is a CMS-recognized Connected Care Partner. This designation places it within the agency’s official resource library for providers seeking help implementing Chronic Care Management programs.

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