# Zapier

Zapier is an Asset Manager based in Menlo Park, United States.

## Overview

- **Organization type:** Asset Manager
- **Headquarters:** Menlo Park, United States
- **Region:** North America
- **Address:** Menlo Park, San Francisco, New York, United States
- **Assets under management:** Undisclosed
- **Website:** zapier.com
- **LinkedIn:** https://www.linkedin.com/company/zapier

## Regulatory record

- **Reports private funds:** No

## About

Zapier is a platform for AI automation and app integration that gives teams one place to set guardrails, manage model access, and connect AI to business systems. It offers 9,000+ app integrations plus MCP, SDK, AI workflows, agents, and chatbots so teams can build and automate with governed access. Zapier logs AI actions and model calls for visibility and supports enterprise controls including SOC 2 (Type II) and GDPR + CCPA compliance.

## Sectors

- Enterprise Software
- AI/ML

## Offices

- San Francisco
- New York

## People

- Zapier — founder

## Questions

### How does Zapier govern actions taken by AI agents on enterprise systems?

Zapier positions its platform as the governance layer between any AI surface and business applications. Every AI-triggered action passes through a single authentication layer with no hardcoded API keys, and IT can set one policy configuration that applies to both MCP clients and SDK callers. All actions — from an AI assistant or developer tool — land in a single real-time audit log, turning previously invisible AI activity into documented, managed traffic.

### What is Zapier's commercial model and who is the target buyer now?

Zapier operates a SaaS subscription model with tiers scaled for individuals up to enterprise accounts. While historically sold to individual business users, the firm's AI orchestration push explicitly targets IT departments and CTO offices. Enterprise plan features include AI model opt-out, managed connections, and SAML-based SSO, signaling an expansion from a bottom-up productivity tool to a top-down compliance and governance sale.

### Does Zapier build its own large language models?

No. Zapier does not create its own frontier AI models. The platform connects to 400+ AI tools and lets enterprises bring their own model through the 'Bring Your Own Model' feature. Its role is to provide the authentication, runtime error-recovery, and policy enforcement that sits around those models when they interact with operational systems.

### Is Zapier a remote-first company?

Yes. Zapier states it has been a remote-first organization since its founding, now with 800 people working across 38 countries. While it lists corporate hubs in Menlo Park, San Francisco, and New York, the company's talent and operational footprint are distributed globally.

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- [Cart.com](https://altss.com/profile/cartcom)
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Last updated: 2026-08-11T15:08:42.881Z

Canonical page: https://altss.com/profile/zapier

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