Cedar

Cedar sits on top of existing electronic health records and practice-management systems, absorbing patient-facing billing, payments, coverage checks, and support into a single integration. Providers keep their core claims and coding infrastructure while Cedar handles the post-adjudication financial experience. The firm describes its deployment as unifying fragmented patient-payment tools rather than displacing a health system's back-end revenue-cycle engine.

ApolloMD reported an observable collections lift soon after conversion, and USAP's chief administrative officer stated Cedar outperformed every solution they had tested. Advanced Dermatology & Cosmetic Surgery noted higher patient satisfaction scores and reduced billing confusion. The firm itself claims higher collections and lower cost to collect, though it does not publish audited averages across its book.

Kora is an intelligent voice agent that handles inbound patient billing calls in natural language, integrated into the same financial data platform that powers Cedar's digital payment and coverage workflows. It can negotiate payment plans, answer balance questions, and route complex cases to a human agent, with the stated goal of automating routine support interactions without degrading the patient experience.

Cedar sells to health systems, large physician groups, and clinician-service agencies. Its named enterprise partners include Allina Health, LCMC Health, Novant Health, Highmark, USAP, Talkiatry, and ApolloMD — indicating a focus on scaled ambulatory and inpatient providers with complex patient-payment volumes. The firm has not disclosed activity in dental, veterinary, or other ancillary care verticals.

Cedar describes its commercial model as aligned with client outcomes, though the exact structure — percentage of collections lift, transaction fee, subscription, or hybrid — is not publicly disclosed. Customer quotes reference measurable collections increases, suggesting a performance-linked component is core to the commercial relationship.