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Crexendo
Korn founded the company in 1995 as iMergent, originally focused on e-commerce software for small businesses.
Crexendo
Korn founded the company in 1995 as iMergent, originally focused on e-commerce software for small businesses. The firm operated as a publicly listed entity on the NYSE American exchange under that name until a 2011 rebranding shifted the focus toward a proprietary cloud telecommunications platform. The name change to Crexendo in 2019 marked the completion of a strategic pivot away from web-services licensing and toward a unified communications-as-a-service model, where the company develops and sells its own CPaaS and SIP trunking software alongside a growing hardware and managed services division. Crexendo deploys capital primarily through direct acquisitions of regional cloud-telephony providers, consolidating fragmented customer bases onto its single technology stack. The firm has acquired companies including NetSapiens, a wholesale UCaaS platform serving communications service providers, and Allegiant Networks, a managed network and VoIP firm based in Kansas City. Its strategy targets small-to-midsize North American markets, with an active subscriber footprint in the United States and Canada. The company combines organic software licensing from the NetSapiens platform with recurring subscription revenue from end-user seats, generating a diversified revenue mix across direct sales, partner channels, and wholesale carriage. The company reported roughly 4.5 million total software platform seats under management in early 2025, a figure that includes end-users served by reseller partners through the NetSapiens wholesale model. Jeff Korn remains CEO and primary operational decision-maker. A secondary office operates in Draper, Utah, alongside its Tempe, Arizona headquarters. An affiliated philanthropic structure called the Crexendo Foundation, registered in 2024, directs a portion of corporate profits toward community grants in the company's operating regions. May 2024: Crexendo appointed Doug Gaylor as President and COO, promoting him from his prior role as CRO (per the firm, May 2024). Crexendo operates as a publicly listed micro-cap business — not a private family office or a growth-stage venture fund — which means its capital-allocation cycle is disciplined by quarterly earnings and investor-relations cadences rather than the discretionary tempo of a family principal. Management holds a substantial equity stake, aligning insider incentives directly with share-price performance, a governance architecture that places firm-level investment decisions under conventional audit and board scrutiny rather than the single-operator discretion common among unlisted family vehicles.
General information
Firm type
Asset Manager
Year founded
1995
AUM
$50M–$200M (Altss estimate)
Location
Region
North America
Country
United States
City
Tempe
Corporate office
Tempe, AZ, United States
Principals
Jeff Korn
Chief Executive Officer
Sector focus
Frequently asked questions
Who runs investment decisions at Crexendo?
Jeff Korn, the founder and CEO, leads strategy and capital allocation, including the acquisition pipeline for cloud-telephony targets. Doug Gaylor, appointed President and COO in 2024, oversees operational integration of acquired assets. The company's public-company board provides governance oversight for all material transactions.
Is Crexendo a family office or an operating company?
Crexendo is a publicly traded operating company listed on the NYSE American exchange, not a family office. While founder Jeff Korn holds a substantial equity stake, the firm generates revenue through software licensing and subscription services rather than managing a single family's private capital. All strategic decisions are subject to public-company disclosure and governance requirements.
How does Crexendo source its acquisition targets?
Crexendo targets established regional VoIP and managed-services providers with existing customer bases that can be migrated onto its proprietary UCaaS platform. The company's wholesale NetSapiens division additionally gives visibility into independent service-provider networks across North America, creating a dual sourcing channel. Acquisitions are typically announced through the firm's investor-relations filings.
What is the NetSapiens platform and how does it fit into Crexendo's strategy?
NetSapiens is a wholesale multi-tenant UCaaS platform that Crexendo acquired to serve communications service providers rather than end-user businesses directly. It generates software-licensing revenue from telcos, cable companies, and managed-service providers that white-label the platform under their own brands. This wholesale channel operates alongside Crexendo's direct-to-business subscription offering, creating a two-tier revenue model.
Does Crexendo maintain any philanthropic structures?
Yes, the Crexendo Foundation was registered in 2024 as a corporate-directed philanthropic vehicle. It channels a portion of company profits toward community grants, primarily in the regions where the firm operates, including Arizona and Utah. The foundation is corporately governed rather than structured as a separate family-trust entity.
What is Crexendo's known posture on co-investments or partnerships with external firms?
Crexendo does not operate a co-investment or fund-commitment program in the style of a family office or private equity firm. Its partnership model is channel-driven: the NetSapiens wholesale platform licenses its software to independent telecom operators who resell under their own branding. These are purely commercial licensing relationships, not co-investment partnerships.
How large is Crexendo's subscriber base?
The company disclosed roughly 4.5 million total software-platform seats under management in early 2025, which includes end-users served through its wholesale partner channel alongside direct subscribers. NetSapiens platform licensees account for the majority of that seat count. Recurring subscription and licensing revenue scale proportionally with seat growth.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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