Eaton Workshop

Eaton Workshop

Katherine Lo founded Eaton Workshop in 2014 with a single property in Hong Kong, later expanding to Washington DC in 2018. The company operates as a for-profit hospitality business that formally commits to social and environmental impact alongside financial returns. Lo has described the venture as a 'Third Place' — a space outside home and work where people can belong. Eaton Workshop's strategy relies on a hotel-and-co-working model with integrated cultural programming: each location includes a cinema, radio station, library, art gallery, and music venue. The company targets travel and local community as dual customer bases. Its Washington DC property achieved LEED Gold certification; its Hong Kong property holds EarthCheck Platinum. Confirmed operations span two regions — Asia and North America — with 2018 opening dates for both flagship hotels. The company employs a team whose backgrounds range across hospitality, design, art, music, and impact. It operates no disclosed investment fund or separate real-asset vehicle. Through the Brilliant by Langham loyalty platform, Eaton Workshop offers booking benefits across its properties. The firm's size relative to traditional hotel groups is small, with only two hotels reported as of 2026. Eaton Workshop's structural differentiator is its explicit Triple Bottom Line governance — a binding commitment to people and planet that is embedded in departmental decision-making. Unlike most hospitality firms that treat sustainability as marketing, Eaton subjects each vendor, material, and construction choice to third-party certifications like Cradle 2 Cradle, Greenguard, and Good Weave Fair Trade. This governance model, rather than scale or capital deployment, distinguishes the firm within the lodging industry.