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Klaviyo
Klaviyo is an AI-first B2C CRM founded in 2012 by Andrew Bialecki and Ed Hallen.
Klaviyo
Andrew Bialecki and Ed Hallen founded Klaviyo in 2012 as a customer database. The company, which went public on the New York Stock Exchange in September 2024 under the ticker KVYO, builds an AI-first B2C CRM platform that unifies customer data, marketing automation, analytics, and customer service. Klaviyo’s platform integrates email marketing, SMS, WhatsApp, mobile push, and reviews — powered by its built-in customer data platform. The company serves over 196,000 brands across 100 countries. Its technology processes 3.7 billion API calls and 1.6 billion events daily. Confirmed products include K:AI Agents, Marketing Agent, Customer Agent, and the Klaviyo Data Platform. Klaviyo employs more than 1,700 people globally. Its global headquarters is in Boston, with offices in Denver, San Francisco, London, Dublin, and Sydney. As a public company, Klaviyo is no longer a family office or private investment vehicle — it has market capitalization and quarterly earnings disclosures. Klaviyo’s structural differentiator is its autonomous B2C CRM that combines a customer data platform, real-time signals, and AI agents into a single system of record and action. This unified architecture allows brands to run omnichannel campaigns from one platform.
General information
Firm type
other
Year founded
2012
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Boston
Corporate office
125 Summer Street, Floor 6, Boston, MA 02111, United States
Additional offices
Denver, CO · San Francisco, CA · London, United Kingdom · Dublin, Ireland · Sydney, Australia
Principals
Andrew Bialecki
Co-founder and co-CEO
Ed Hallen
Co-founder and chief strategy officer
Chano Fernandez
Co-CEO
Surabhi Gupta
Chief technology officer
Landon Edmond
Chief legal officer
Amanda Whalen
Chief financial officer
Jamie Domenici
Chief marketing officer
Emily McEvilly
Chief customer officer
Eric Fearday
Chief revenue officer
Carmel Galvin
Chief people officer
Sector focus
Frequently asked questions
Who runs investment decisions at Klaviyo?
Klaviyo is a public company listed on the NYSE (ticker KVYO) — not a family office. Investment decisions are overseen by the board of directors and executive leadership. Co-CEOs Andrew Bialecki and Chano Fernandez lead the company, with Amanda Whalen serving as CFO.
What investment stages does Klaviyo typically target?
Klaviyo does not target investment stages. It operates as a public B2C CRM software company, not an investment vehicle or asset manager.
How does Klaviyo source proprietary deal flow?
Klaviyo does not engage in deal-making as a firm. It sells a software platform to brands and enterprises. No sourcing of proprietary deals occurs.
Is Klaviyo structured as a family office?
No. Klaviyo is a publicly traded corporation headquartered in Boston. It was founded by Andrew Bialecki and Ed Hallen and went public in 2024.
Does Klaviyo participate in fund commitments or only direct deals?
Neither. Klaviyo is not a fund investor. It operates as a software-as-a-service company serving B2C brands.
What sectors does Klaviyo explicitly avoid?
Klaviyo is a marketing technology platform and works across industries including retail, ecommerce, and consumer goods. It does not publicly disclose sectors it avoids.
Where does the underlying wealth come from?
Klaviyo has no underlying wealth tied to a family. It is a public corporation whose revenue and funding come from product sales and public market investors.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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