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Nextiva
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
Overview
Nextiva is the best customer experience platform to optimize every customer journey. Business phone, contact center, AI receptionist, and unified CX in one.
General information
Firm type
Asset Manager
Location
Region
North America
Country
United States
City
Scottsdale
Corporate office
9451 East Via de Ventura, Scottsdale, AZ 85256, United States
Additional offices
Dallas, TX, United States · Kyiv, Ukraine · Zapopan, Jalisco, Mexico · Bengaluru, Karnataka, India
Sector focus
Frequently asked questions
Who runs Nextiva?
Nextiva does not name a founder, CEO, or management team on its public website or in the materials reviewed. The company's leadership and governance structure are not disclosed in available sources.
Is Nextiva a venture-backed company, and has it raised outside capital?
Nextiva does not disclose its funding history or investor base on its website or in the reviewed materials. Its capital structure — whether bootstrapped, venture-backed, or private-equity owned — is not publicly known.
What is XBert and how does it differ from third-party AI integrations?
XBert is Nextiva's proprietary, agentic AI that autonomously handles customer conversations across calls, texts, chat, and email. Because Nextiva builds XBert in-house, it can tightly couple the AI with its own telephony and contact center infrastructure, rather than layering a third-party bot on top of separate communication tools.
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