Multi-Family Office

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Priority Home Loans

Priority Home Loans operates from Hamilton, describing itself as one of the fastest-growing financial services firms in the Waikato.

Priority Home Loans

Priority Home Loans operates from Hamilton, describing itself as one of the fastest-growing financial services firms in the Waikato. Director Katherine Kraakman leads a team of advisors who all claim prior banking experience, positioning the firm as a locally embedded alternative to branch-based mortgage origination. The office at 67 Norton Road, Frankton serves as the group's sole physical location. The firm's deployment is entirely in residential mortgage facilitation. Advisors assess client profiles and route applications to a panel that spans major New Zealand banks, specialist lenders, and non-bank institutions. The model generates fee income on settled loans without warehousing credit. Beyond mortgages, the team cross-sells life insurance, trauma cover, and family protection products. The geographic focus is the Waikato region; the firm's marketing emphasizes support for low-deposit borrowers and multi-property investors. Priority Home Loans is a family-owned business with a small team of advisors and personal assistants. Katherine Kraakman is the only named principal. The firm does not publicly disclose headcount, origination volume, or assets under advisory. No adjacent investment vehicles, philanthropic foundations, or co-investor clubs are evident from public materials. As a family-owned mortgage broker, the firm's structural differentiation lies in its distribution model — a single-location advisory capturing origination fees across a broad lender panel, without the regulatory capital requirements of a deposit-taking institution. Succession and governance arrangements are not publicly described, leaving the operational architecture concentrated around its director.

General information

Firm type

Multi Family Office

Year founded

AUM

Undisclosed

Location

Region

Oceania

Country

New Zealand

City

Hamilton

Corporate office

67 Norton Road, Frankton, Hamilton 3204, New Zealand

Principals

Katherine Kraakman

Director / Home Loan Advisor

Sector focus

Real EstatePrivate CreditFinancial Services

Frequently asked questions

Who runs investment decisions at Priority Home Loans?

Director Katherine Kraakman leads the firm. She is the only named decision-maker, serving as the principal home loan advisor. The firm describes itself as a local family-owned business, suggesting Kraakman holds investment and operational authority. No other investment committee or advisor names are disclosed on the firm's website.

How does Priority Home Loans source its deal flow?

The firm sources clients through its physical office in Hamilton and direct outreach to borrowers in the Waikato region. Its website targets first-time buyers, repeat purchasers, and property investors — particularly those with low deposits. Walk-in consultations, phone inquiries, and online contact forms are the primary channels for origination, rather than institutional referral networks.

Is Priority Home Loans a family office or a mortgage broker?

Priority Home Loans is a family-owned mortgage brokerage, not a single-family office in the traditional asset-management sense. It does not manage a pool of proprietary family capital. Instead, it generates fee income by originating residential mortgages for external clients, distributing them across a panel of mainstream banks, specialist lenders, and non-bank institutions.

Does Priority Home Loans manage its own credit book?

No. The firm does not underwrite or hold mortgages on its own balance sheet. It acts purely as an intermediary, assessing borrower profiles and matching them to external lenders. This means the firm carries no direct credit risk, earning commissions or fees on settled loans.

What ancillary products does Priority Home Loans offer?

In addition to mortgage advice, the firm advises on life insurance and risk products including life cover, family protection, and trauma insurance. This allows the firm to capture additional fee streams from the same client base, functioning similarly to a holistic retail financial advisory rather than a pure-play mortgage shop.

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