Asset Manager

Updated:

Propel

Propel runs America’s top EBT app, providing free balance checks and security tools to over 5 million users while generating ad revenue from curated...

Propel

Propel has spent a decade building technology that interfaces directly with state government portals to simplify the administration of federal nutrition benefits. The company’s core product, a mobile app, aggregates EBT balance data, provides transaction-level detail, and layers on security features like out-of-state transaction blocking — all without charging its users a subscription. It is a venture-backed, for-profit company operating across 49 states, the District of Columbia, and several US territories, including Puerto Rico and Guam. The firm generates revenue through a curated advertising model, promoting free or discounted services to its verified base of over 5 million EBT cardholders. Offers include subsidized phone plans, grocery discounts at major retailers, and internet service deals. While Propel is a private company and does not disclose assets under management or detailed financial metrics, its scale in public-benefits administration interfaces and its advertising-driven unit economics define a unique posture: it functions as a direct-to-beneficiary distribution channel for commercial partners seeking access to the SNAP population. The firm was founded and built in Brooklyn, New York, though specific founding year and named principals are not publicly stated by the company. It maintains distinct contact channels for press, partnerships, and careers from its Brooklyn base. Propel’s technology includes deposit-prediction algorithms and fraud-monitoring tools, features that the firm added as states grappled with increased EBT theft. Propel’s structural differentiator is its permissioned data pipe into state-administered EBT systems, a low-margin, high-trust integration that creates a captive audience for its ad marketplace. Rather than competing as a general neobank, the company’s whole product is contingent on the complex, state-by-state regulatory landscape of government benefits — a high barrier to entry for competitors, and a governance model that ties Propel’s growth to the resilience of the social safety net itself.

General information

Firm type

Asset Manager

Year founded

AUM

Undisclosed

Location

Region

North America

Country

United States

City

New York

Corporate office

Brooklyn, NY, United States

Sector focus

FinTechGovernment & Public Sector

Frequently asked questions

How does Propel make money if the app is free for users?

Propel generates revenue through selective advertising. The company sources and promotes free or discounted services available only to EBT cardholders, such as subsidized phone plans, discounted internet, and grocery savings at major retailers. Advertisers pay to access Propel's verified audience of over 5 million low-income Americans, creating a scalable, advertising-driven business model that does not charge end users.

Is Propel a government contractor or a private technology company?

Propel is a private, venture-backed technology company. It is not a government agency or contractor but builds consumer software that interfaces with state government portals to provide a better user experience for managing public benefits. The app requires user permission to access state EBT data.

Which states does the Propel app cover?

The Propel app supports EBT balance checking in 49 states, the District of Columbia, and several U.S. territories, including Puerto Rico, the U.S. Virgin Islands, and Guam. Balance checking is currently not available in Iowa.

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