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Proper
Mark Rojas's Proper runs an AI-augmented accounting service for property managers overseeing 250 to 50,000-plus doors, claiming up to 30% cost savings.
Proper
Rojas founded Proper after leading design and product at Shopular, returning to his family's New York real-estate roots with a bet that automation could slash the cost of property bookkeeping. The company brands itself as an outsourced accounting team — staffed by Big 4 and Fortune 500 alumni — rather than a software vendor, charging per-unit or per-square-foot on month-to-month contracts (per the firm). Proper closed a $9M Series A in August 2021 from investors including TechCrunch and the San Francisco Business Times-covered rounds (per TechCrunch, August 2021). The firm processes books for single-family, multifamily, HOA, student-housing, and niche-asset operators — short-term rentals, mobile-home parks, and co-ops sit in its asset-class roster. Evidence of scale tilts toward the midmarket: its public customer reference manages via PMI Commonwealth, and Proper reports an average 38% door-count growth across its client base (per the firm). Geography is not formally disclosed, though its executive team and press coverage point to a U.S.-anchored client book, and remote delivery models imply national reach. Public disclosures list a 200-plus-person accounting team and an eight-person executive group led by COO Qasim Ashraf and Head of Finance Marcelo Villanueva. The technology stack wraps proprietary AI tooling around general-ledger workflows, which the company pitches as a margin-improvement lever for property operators. No adjacent philanthropic vehicles, club memberships, or sister operating businesses are documented. Proper's structural differentiator is its conviction that AI-native services businesses — not SaaS licensees — capture the majority of property-operators' willingness-to-pay for accounting relief. Instead of selling a platform login, it sells the output: reconciled books produced by a centralized, tech-equipped labor pool. Whether that model reacts differently to labor-cost shocks than traditional property-accounting firms remains the question a close observer would pose.
General information
Firm type
other
Year founded
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AUM
Undisclosed
Location
Region
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Country
—
City
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Corporate office
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Principals
Mark Rojas
Founder & CEO
Qasim Ashraf
COO
Marcelo Villanueva
Head of Finance
Ramakrishnan Subramaniam
Director of Accounting
Chris Randone
Head of Sales
Uma Nesis
Chief of Staff, Jr.
Juan Morazano
Sr. Engineering Manager
Sector focus
Frequently asked questions
What does Proper actually sell — software or a service?
Proper sells an outsourced accounting service, not a software license. Its accountants run clients' books inside the property-management systems the clients already use, supported by internal AI automation tooling. Pricing is per-unit or per-square-foot on month-to-month contracts, with no disclosed onboarding fees.
Which property types does Proper's accounting team handle?
The firm's public materials list residential (single-family and multifamily), HOA, student housing, commercial, and what it calls unique assets — co-ops, mobile-home parks, and short-term rentals. Client-size thresholds start around 250 doors or 15,000 commercial square feet.
Who runs investment decisions at Proper?
Proper is an operating company, not an investment firm. Mark Rojas is the founder and CEO, with no public indication of a separate CIO or family-office investment function. The firm raised a $9M Series A from institutional venture investors (per TechCrunch, August 2021), signaling that capital-allocation decisions sit with Rojas and his board.
Does Proper participate in fund commitments or direct deals?
No. Proper is a venture-backed services company. It has not disclosed any investment activities, fund commitments, or portfolio-company stakes beyond operating its core accounting service.
Where does the underlying wealth come from?
The firm is not structured as a family office and has not publicly disclosed a wealth origin. Its founder, Mark Rojas, previously led product and design at Shopular, a Sequoia-backed mobile shopping startup, and grew up in New York's real estate industry (per the firm's website).
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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