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StellaService Inc.
StellaService Inc. was founded by the Leiser family in 2014, with Jordy Leiser serving as CEO.
StellaService Inc.
StellaService Inc. was founded by the Leiser family in 2014, with Jordy Leiser serving as CEO. The firm emerged from a background in customer experience measurement, creating a system that evaluates service quality across phone, email, chat, and social media for enterprises. Kevin G. Swift serves as CFO, overseeing financial operations. The firm's strategy centers on enterprise SaaS — licensing its analytics platform to large brands seeking to improve customer support. StellaService charges subscription fees and project-based fees for secret-shopper-style audits. Named clients include Google and Amazon (per public record). The firm operates primarily in North America, with a focus on the US market. StellaService Inc. does not publicly disclose AUM or total professionals. It appears to function as a single-family office holding company for the Leiser family, with no additional offices outside New York City. No recent capital deployment or investment activity has been reported in public sources. The structural differentiator is its hybrid nature: a family office that operates an ongoing business rather than managing a portfolio of third-party investments. StellaService's wealth is generated through its operating company, not through fund management or passive holdings.
General information
Firm type
Single Family Office
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
New York
Corporate office
New York, NY, United States
Principals
Jordy Leiser
CEO
Kevin G. Swift
CFO
Sector focus
Frequently asked questions
Who runs StellaService Inc.'s investment decisions?
Jordy Leiser serves as CEO and likely oversees capital deployment. Kevin G. Swift is CFO. No external investment committee or named CIO is disclosed in public records.
Does StellaService Inc. operate as a traditional family office or an operating company?
It operates as a single-family office that owns and runs an operating business — StellaService's enterprise software platform. This differs from traditional family offices that manage investment portfolios across asset classes.
What sectors does StellaService Inc. focus on?
The firm focuses on enterprise SaaS for customer experience measurement. Its platform serves large brands across retail, e-commerce, and technology sectors. It does not appear to invest in external companies or funds.
How does StellaService Inc. generate revenue?
StellaService Inc. generates revenue through subscription-based licensing of its customer service analytics platform and project-based client audits. Named clients include Google and Amazon (per public record).
Is StellaService Inc. related to any investment funds?
No public records connect StellaService Inc. to investment funds, SPVs, or external capital pools. It appears to be a purely operating-company family office.
Where does the Leiser family's wealth come from?
The wealth appears to originate from StellaService Inc.'s enterprise SaaS operations. No prior wealth-generation business is documented in public sources.
Does StellaService Inc. accept external capital or co-investors?
No public information suggests StellaService Inc. raises outside capital or engages in co-investment partnerships. It appears to be a self-funded operating company.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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