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Stitch
Stitch operates South Africa's enterprise payment gateway, processing transactions for MTN, Takealot and Vodacom through a unified-commerce platform.
Stitch
Stitch was built in Cape Town to solve payment fragmentation for large South African enterprises, offering a single API and dashboard that consolidates online checkout, point-of-sale, recurring debit, and instant payouts. Its client list includes mobile operator MTN, retailer Bash, Vodacom’s VodaPay, e-commerce platform Takealot, and delivery service Mr D — a cross-section of the country’s highest-volume digital storefronts. The platform covers the full South African payment-method landscape, spanning card acquiring, EFT, mobile money, and alternative rails, with automated fallback routing designed to lift authorization rates. Beyond online acceptance, Stitch provides a white-label in-person POS solution, a recurring-collections engine for subscription and lending businesses, and 24/7/365 payout capability — enabling real-time refunds, supplier disbursements, and wage distributions. Its Shopify and WooCommerce plugin, Stitch Express, extends enterprise-grade routing to mid-market e-commerce merchants. The firm’s disclosed infrastructure posture emphasizes reliability: direct integrations with multiple South African banks and payment networks, built-in redundancy for transaction routing, and a dedicated enterprise support model with 24/7 client communication. Stitch holds ISO 27001 and PCI DSS Level 1 certifications, the highest global standard for payment-data security. No headcount, founding year, or funding totals are publicly disclosed. Stitch’s structural differentiator is its unified-commerce thesis — collapsing online, in-person, recurring, and payout rails into a single certified stack. By owning the integration layer across acquiring banks and alternative networks, the firm competes not on a single payment method but on replacing fragmented gateway-and-processor combinations with one orchestration layer, a position that aligns with large retailers and telecoms consolidating their payment operations.
General information
Firm type
Asset Manager
Year founded
—
AUM
Undisclosed
Location
Region
Africa
Country
South Africa
City
Cape Town
Corporate office
Cape Town, South Africa
Sector focus
Frequently asked questions
How does Stitch source its enterprise clients?
Stitch sells directly to in-country enterprise treasuries and engineering teams, with public reference clients spanning telecoms (MTN, Vodacom/VodaPay), mass retail (Bash, Takealot), and on-demand delivery (Mr D). Its contact page routes through a dedicated enterprise sales team based in Cape Town, suggesting a high-touch, direct-sales motion rather than a self-serve funnel.
Does Stitch operate only in South Africa?
All publicly listed clients and use cases on the firm's website are South African, and its platform is described as covering 'any available payment methods in South Africa.' No cross-border offices or multi-currency capabilities are disclosed, indicating the firm is currently single-market.
What compliance certifications does Stitch hold?
Stitch states it is ISO 27001 certified for information security management and PCI DSS Level 1 certified for payment-card data security. PCI DSS Level 1 is the highest merchant and service-provider level, requiring annual on-site assessments and quarterly network scans.
Is Stitch a bank or a licensed financial institution?
The firm's website does not claim a banking license. It operates as a payment gateway and technical service provider, integrating directly with multiple South African banks and networks to process transactions, payouts, and collections on behalf of its enterprise clients.
What is Stitch Express?
Stitch Express is a pre-built payments integration for e-commerce platforms — specifically Shopify, WooCommerce, Squarespace, and Webflow. It layers enterprise-grade routing, tokenization, and alternative payment methods onto mid-market merchant checkouts without requiring custom API development.
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