Updated:
Teleperformance
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the...
Teleperformance
TP is a global leader in digital business services, combining advanced AI technology with human empathy to deliver simpler, faster, and safer solutions for the world’s leading brands.
General information
Firm type
Asset Manager
Location
Region
Europe
Country
France
City
Paris
Corporate office
Paris, France
Frequently asked questions
Who controls Teleperformance's investment decisions?
Teleperformance is a publicly traded company (Euronext: TEP) with founding family control. Daniel Julien, the founder, serves as Chairman and holds significant voting power through family holding structures. The board includes independent directors and representatives of major institutional shareholders.
What is Teleperformance's approach to AI and technology?
Teleperformance deploys a Human+AI model through its TP.ai FAB suite, which includes tools for sales growth, debt collection, and customer service. The firm partners with technology leaders like Nvidia to integrate AI tools into its platform, aiming to augment rather than replace human agents.
What sectors does Teleperformance serve?
The firm serves automotive, banking and financial services, communications, energy, gaming, government, healthcare, insurance, media, retail and e-commerce, technology, and travel/hospitality sectors.
How does Teleperformance generate revenue?
Teleperformance generates revenue primarily through long-term outsourcing contracts for customer experience, trust and safety, debt collection, and back-office services. The firm also offers outcome-based models like revenue-as-a-service, where payment is tied to sales performance.
Is Teleperformance a family office or an operating company?
Teleperformance is a publicly traded operating company, not a family office. The founding Julien family retains significant ownership, but the firm functions as a commercial business services provider with over 490,000 employees and public-market disclosure obligations.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
Need institutional-grade insight on asset managers?
Altss delivers:
Prefer a guided tour?
We’ll walk you through: