The Helper Bees

It operates a digital marketplace that connects older adults with in-home service providers, plus backend tools for payors. The system includes nurse assessments, digital invoicing, a provider network, and care management. Insurers, Medicare Advantage plans, and Medicaid programs use these modules to administer home-based care benefits. The platform aims to replace fragmented, phone-and-paper coordination with a single connected workflow.

The company lists long-term care insurance (LTCI) carriers, Medicare Advantage (MA) plans, and Medicaid programs as its client segments. Its solutions are purpose-built for the regulatory and operational requirements of each payer type. This multi-payor approach positions the platform across private insurance, federal managed care, and state-run safety-net programs.

The platform is distributed through institutional payor partners, not as a direct-to-consumer app. Older adults typically access the marketplace and services through their existing insurance or benefits plan. The company provides a member-facing interface, but the economic relationship flows through the sponsoring LTCI, MA, or Medicaid program.

The platform connects members with home modifications, personal care, meal delivery, and other services supporting independent living. Service requests are generated through nurse assessments or self-directed member searches. The marketplace relies on a network of vetted providers who deliver these services in the home.

Its model is closer to a technology vendor and benefits administrator than a direct home-care agency. The company does not appear to employ caregivers directly; rather, it provides the software layer that connects payors, providers, and members. That places it in the insurtech or digital health infrastructure category rather than the home-care operating company category.

The website does not publicly disclose pricing or revenue structure. Given its enterprise payor relationships and platform-as-a-service architecture, revenue likely comes from platform licensing fees, per-member-per-month charges, or transaction fees on services booked through the marketplace.

Public materials do not disclose founding year, funding history, or investor identity. The company appears operational, with live member testimonials and payor partner relationships, but neither institutional backing nor growth timeline is publicly confirmed.