Bank / Wealth / TrustRIA · CRD 3989SEC-Registered

Updated:

Voya Retirement Advisors

Voya Retirement Advisors is an SEC-registered investment adviser in Windsor, CT, registered since 2000. The firm manages $37.5 billion in regulatory assets.

Voya Retirement Advisors logo

Voya Retirement Advisors

Voya Retirement Advisors is an SEC-registered investment adviser in Windsor, CT, registered since 2000. The firm manages $37.5 billion in regulatory assets. It has 121 employees and 121 investment advisers.

General information

Firm type

Bank / Wealth / Trust

Year founded

AUM

Undisclosed

Location

Region

North America

Country

United States

City

Windsor

Corporate office

Windsor, CT, United States

Principals

Heather Lavallee

CEO of Voya Financial

Sector focus

Retirement ServicesWealth Management

Frequently asked questions

What is Voya Retirement Advisors' relationship to Voya Financial?

Voya Retirement Advisors is a wholly owned subsidiary of Voya Financial. It serves as the registered investment adviser through which Voya delivers fiduciary investment management to retirement plans. Its advisory services are integrated with Voya's recordkeeping, brokerage, and insurance operations.

What fiduciary standard does the firm operate under?

Voya Retirement Advisors typically serves as a 3(38) investment manager under ERISA, which means it accepts full fiduciary responsibility for fund selection and monitoring within a plan. This is a higher standard than a 3(21) adviser, which only makes recommendations that the plan sponsor retains discretion to accept or reject. The firm markets this as relieving the plan sponsor of direct fiduciary liability over investment decisions.

Does the firm's advice include proprietary Voya products?

Yes, the firm commonly includes Voya's own stable value funds, general-account products, and proprietary mutual funds within recommended lineups and managed accounts. The SEC Form ADV and plan-level disclosures detail these affiliated-product conflicts. As a dually registered entity, its advisers can also receive compensation tied to Voya insurance and annuity products.

Is the firm independent, or does it rely on Voya's institutional resources?

The firm is not independent — it is a captive arm of Voya Financial. Its advisers use Voya's broker-dealer for securities execution, rely on Voya's recordkeeping platforms for participant data, and access Voya's home-office investment consulting team for fund due diligence. This creates operational efficiencies but means the advice is delivered within Voya's product ecosystem.

How is the firm compensated for its advisory services?

Compensation typically flows through asset-based advisory fees charged to individual plan participants using managed accounts, or through plan-level advisory fees paid by the sponsor. When Voya proprietary products are used, Voya Financial may also earn management fees, mortality-and-expense charges, and spread income, layered on top of the advisory fee.

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