Updated:
VXI Global Solutions
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company...
VXI Global Solutions
About VXI Global Solutions VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000+ employees in 43 locations in North America, Asia, Europe, and the Caribbean. VXI delivers omnichannel and multilingual support, revenue generation, software development, quality assurance, and CX advisory, automation, and process excellence to the world’s most respected brands. VXI is backed by private equity investor Bain Capital and is one of the fastest growing, privately held business services organizations in the United States and the Philippines. For more information, visit www.vxi.com. Contact Us: marketing@vxi.com Customer Experience Management | Omni Channel | Customer Journey Mapping | Digital Sales Channels | Application Development | Digital CX | Service Excellence | Contact Center | Call Center | Revenue Generation | Business Outcomes | CX Strategy | AI & automation | Business Analytics
General information
Firm type
other
Year founded
1998
Location
Region
North America
Country
United States
City
Los Angeles
Corporate office
Los Angeles, CA, United States
Additional offices
Guangzhou · Manila
Principals
David Zhou
Co-Founder & Managing Partner
Chuck Johnston
Co-Founder
Sector focus
Frequently asked questions
Who owns VXI Global Solutions?
VXI remains privately held by co-founders David Zhou and Chuck Johnston. The firm has not taken institutional equity capital and discloses no plans for a public listing or private-equity recapitalization, making it a true founder-owned enterprise even at its current scale of 35,000-plus employees.
Where are VXI's operating hubs located?
The firm's largest workforces are in Guangzhou and Shanghai, China, and Manila, Philippines. VXI also maintains smaller delivery centers and business-development offices in North America, Latin America, and Europe, but its Asia-based agent population drives the cost structure and language capabilities that anchor its client value proposition.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
Need institutional-grade insight on investors?
Altss delivers:
Prefer a guided tour?
We’ll walk you through: