Updated:
Weave Communications
Weave Communications, a publicly traded vertical software firm founded in 2008, builds communication and payments tools for small healthcare practices.
Weave Communications
Weave Communications launched in 2008, founded by Brandon Rodman and subsequently led by Brett White as CEO. The company targeted a fragmented, underserved corner of business software: small and medium-sized healthcare practices whose communication workflows — phones, texts, appointment reminders, billing — ran on disconnected tools. Weave integrated those functions into one platform, initially concentrated on dental offices before expanding across optometry, veterinary clinics, and specialty medical practices. The company sells a subscription-based platform that combines VoIP phone service, two-way texting, online scheduling, digital forms, and payment processing. The software sits on top of existing practice management systems, pulling patient data into a unified interface. Weave completed a $70 million Series D in 2020 led by Crosslink Capital (per Crunchbase, 2020) and raised additional capital from Tiger Global, Catalyst Investors, and Bessemer Venture Partners before its public listing. The firm operates primarily across the United States with a growing presence serving English-speaking markets and houses an engineering hub in India. Weave went public via a direct listing on the New York Stock Exchange in November 2021 under the ticker WEAV, giving it a public-company structure subject to quarterly disclosure. The firm has since focused on adding payment-processing capabilities and expanding beyond its dental core into adjacent verticals. In November 2023, the company reported third-quarter revenue of $43.5 million and a customer base of 30,597 locations (per the firm's Q3 2023 earnings release, November 2023). The company's structural distinction lies in its vertical-specific design rather than horizontal ambition. Unlike broad communication platforms such as Twilio or customer-engagement tools that span industries, Weave builds features for specific clinical workflows — dental recall campaigns, optometry appointment confirmations, veterinary post-surgery follow-ups. This vertical focus creates switching costs through deep integration with workflow habits and practice management systems. As a public company, Weave operates with transparent financial reporting, a profile unusual among venture-backed vertical software firms that typically remain private longer.
General information
Firm type
Unclassified
Year founded
2008
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Lehi
Corporate office
Lehi, UT, United States
Additional offices
India
Principals
Brett White
CEO
Sector focus
Frequently asked questions
Who runs Weave Communications?
Brett White serves as CEO of Weave Communications. He stepped into the role in 2021, succeeding co-founder Brandon Rodman, who transitioned to chairman. The leadership team is accountable to a public-company board following Weave's direct listing on the NYSE in November 2021.
How does Weave make money?
Weave operates on a subscription-based software model. Practices pay a recurring fee for access to its communication platform, which includes phone service, text messaging, appointment reminders, and online scheduling. The company also generates revenue from payment processing fees when patients pay through its integrated digital payments tool.
What types of practices does Weave serve?
Weave started in dental offices and remains heavily concentrated in that vertical. The company has since broadened into optometry practices, veterinary clinics, and other specialty medical offices. Its customer base is overwhelmingly small and medium-sized practices with fewer than ten providers per location.
How is Weave different from a generic CRM or communication tool?
Weave does not sell horizontal software. Its platform is built specifically for patient communication in clinical settings. Features include automated recall campaigns for six-month dental checkups, veterinary post-surgery text follow-ups, and digital-intake forms that feed into existing practice management systems like Dentrix or Open Dental. This vertical integration creates switching costs a generic tool cannot replicate.
How does Weave's direct listing affect how allocators or investors evaluate it?
Weave listed publicly via a direct NYSE listing in November 2021, meaning it did not raise new capital in the traditional IPO process but instead allowed existing shareholders to sell. As a public company, it files quarterly earnings with the SEC, providing transparency into revenue, customer counts, and operating metrics that private companies typically do not disclose.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
Need institutional-grade insight on family offices?
Altss delivers:
Prefer a guided tour?
We’ll walk you through: