Counterpart

Counterpart

Counterpart operates as a full-stack managing general agent (MGA), designing its own insurance products that are underwritten by A-rated carriers such as Aspen Specialty Insurance Company, Evanston Insurance Company (a Markel company), and Westfield Specialty. The firm couples this capacity with what it calls Agentic Insurance, a proprietary platform that integrates AI-driven underwriting, risk mitigation tools, and claims management across private and non-profit Directors & Officers, Employment Practices, Fiduciary, Crime, and Professional & General Liability lines. Confirmed distribution partners include wholesalers RT Specialty. The firm serves small businesses across the United States through a network of over 2,800 brokers, processing digital applications with a claimed 90-minute turnaround. The firm states it has accumulated the equivalent of over 500 years of combined insurance experience on its team. Its core operational footprint is the US management and professional liability market, with coverage for small businesses, tech-enabled healthcare providers, architects, and engineers. Broker-facing tools include an automated submission platform and templated risk-mitigation resources designed to help policyholders avoid claims before they are filed. March 2025: Counterpart published its Small Business Insights Report highlighting trends in the new litigation environment for small enterprises. Counterpart is backed by unnamed venture capital investors focused on technology and insurance. The firm lists a leadership team that includes a Chief Underwriting Officer and heads of claims and product, reflecting the integrated insurance-and-technology structure that the business uses. It actively recruits across data science, risk engineering, and claims, signaling investment in its combined underwriting and AI capabilities. Structurally, Counterpart differs from conventional MGAs by building its own end-to-end software platform rather than layering technology atop legacy carrier systems. The firm’s in-house claims team, which it reports closes claims twice as fast as the industry average, is integrated directly with its risk engineering function — creating a feedback loop between loss experience and underwriting criteria that is rare in the delegated authority market.