Asset Manager

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ServiceMax

ServiceMax, headquartered in Pleasanton, California, was established in 2007. The company offers field service management solutions via cloud and mobile...

ServiceMax

ServiceMax, headquartered in Pleasanton, California, was established in 2007. The company offers field service management solutions via cloud and mobile software. It has secured $284 million in total funding.

General information

Firm type

Asset Manager

Location

Region

North America

Country

United States

City

Pleasanton

Corporate office

Pleasanton, CA, United States

Sector focus

Enterprise Software

Frequently asked questions

Who controls investment decisions at ServiceMax?

ServiceMax is a product line within PTC, the publicly traded industrial software company. Strategic investment and resource allocation decisions are made by PTC's executive leadership and board, not by a separate family office or investment committee.

How does ServiceMax source proprietary deal flow?

ServiceMax does not operate as an investment firm. It develops and sells software. Deal flow is not applicable; instead, PTC's corporate development group evaluates acquisitions of complementary software platforms.

Is ServiceMax structured as a family office or as a venture firm?

Neither. ServiceMax is a software business unit inside PTC, a global industrial software corporation. It is not an independent investment vehicle.

Does ServiceMax participate in fund commitments or direct investments?

No. ServiceMax is a product brand, not an allocator. PTC, its parent, makes strategic corporate acquisitions and R&D investments, but ServiceMax itself does not commit capital to external funds or direct deals.

What investment stages does ServiceMax typically target?

ServiceMax does not invest in external companies. It markets its software to enterprises across multiple stages, from early adoption to global rollout.

Which sectors does ServiceMax explicitly focus on?

ServiceMax targets asset-intensive industries: industrial equipment and heavy machinery, medical devices, electronics and high-tech, equipment dealers, oil & gas and energy, and building and construction (per the firm's website).

How is ServiceMax related to PTC?

ServiceMax is a wholly owned product and brand of PTC, acquired by PTC in 2020. It operates as a business unit within PTC's software portfolio, with PTC handling corporate finance, strategy, and M&A.

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