Updated:
Autotask Corporation
Autotask is a PSA platform under Datto/Kaseya, serving MSPs with AI-powered IT business management software. No AUM disclosed.
Autotask Corporation
Autotask is a professional services automation (PSA) platform sold under the Datto brand, which is a wholly owned subsidiary of Kaseya. The software targets managed service providers (MSPs) and IT teams, offering tools for service delivery, project management, and business operations. Autotask's origins trace back to East Greenbush, New York, but the corporate entity has been folded into Datto and its parent Kaseya, both of which are private technology firms backed by private equity. Autotask's strategy focuses on unifying IT operations through a single platform. Key features include Cooper Copilot, an AI assistant that summarizes tickets and draft customer communications, and integrations with Datto RMM for endpoint management and IT Glue for documentation. The company also offers Microsoft 365 management, contract management, and a client portal. Autotask does not disclose its own AUM or revenue; it operates as a product within a larger portfolio. Its asset class is exclusively enterprise software, targeting the IT management vertical. Autotask operates globally, with sales and support offices in North America, Europe (Reading, UK; Amsterdam, Netherlands), and Asia-Pacific (Australia, Singapore). Its workforce is part of the broader Datto and Kaseya employee base. Recent product updates include the launch of the Autotask Multi-Contract Update Wizard and deeper integration with Microsoft Teams for ticket notifications. In 2023, Kaseya acquired Datto, folding Autotask into a larger IT management ecosystem.
General information
Firm type
Single Family Office
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
East Greenbush
Corporate office
East Greenbush, United States
Additional offices
Norwalk, CT · Monroe, CT · Rosemont, IL · Dallas, TX · Irvine, CA · Rochester, NY · Portland, OR · Boston, MA · Markham, ON · Reading, UK · Amsterdam, Netherlands · Barangaroo, Australia
Sector focus
Frequently asked questions
Who owns Autotask?
Autotask is a product of Datto, which is a wholly owned subsidiary of Kaseya. Kaseya, a private equity-backed IT management software company, acquired Datto in 2023.
Does Autotask manage client investments or capital?
No. Autotask is a software platform for IT service management; it does not manage financial assets or investment portfolios for clients.
What does the Autotask platform include?
Autotask includes professional services automation (PSA) tools such as ticket management, project management, quoting, contract management, billing, and AI-assisted features like Cooper Copilot.
How does Autotask relate to Datto RMM?
Autotask integrates deeply with Datto RMM for unified endpoint management and service delivery, allowing MSPs to manage both IT operations and business workflows from a single interface.
What markets does Autotask serve?
Autotask serves managed service providers (MSPs) and internal IT teams globally, with the majority of its customer base in North America, followed by Europe and Asia-Pacific.
Is Autotask open to external investors?
No. Autotask is a software product owned by Kaseya, which is a privately held company. Kaseya does not offer public investment vehicles tied to Autotask.
What is Cooper Copilot?
Cooper Copilot is an AI assistant built into Autotask that automates ticket summaries, drafts customer communications, and documents resolutions. It was introduced by Datto in late 2023.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
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