71lbs

71lbs builds technology that automates the recovery of late-delivery refunds from carriers and optimizes shipping insurance spend. Its software integrates with platforms like FedEx and UPS to identify late shipments, file claims programmatically, and reconcile credits. The service layers into existing logistics workflows and typically operates on a revenue-share or recovery-fee model.

The firm sources customers through direct enterprise sales to e-commerce companies, third-party logistics providers, and high-volume shippers. Its geographic footprint across seven offices in the US, Asia-Pacific, and Europe suggests a regional sales presence designed to serve local logistics ecosystems. Public record does not detail a partner channel or reseller network beyond organic direct engagement.

71lbs appears in prior Altss research records classified as a family office, yet its operations describe a technology operating company. The firm builds and sells SaaS that automates parcel auditing and insurance optimization, with a global team across seven cities. No public disclosure clarifies what family capital sits behind the operating entity, making the hybrid structure difficult to categorize from external sources.

Based on the firm's described workflow, 71lbs integrates primarily with major global parcel carriers including FedEx and UPS. Its technology monitors carrier service-level agreements, identifies late deliveries, and automates refund claims. The system also addresses shipping insurance optimization across carrier programs.

71lbs maintains offices in Australia (Surry Hills), the United States (Fort Lauderdale and San Mateo), Hong Kong, Singapore, Italy (Milan), and the Philippines (Manila). This footprint supports clients shipping across North America, Asia-Pacific, and Europe. The firm's multinational office structure enables it to handle carrier agreements and claims in multiple regulatory environments.