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YC S24

Intryc

Intryc uses AI to automate quality assurance for customer support

About

Consumer enterprises have millions of customer support tickets annually. They need to constantly evaluate support agents’ performance and compliance. Typically they evaluate less than 5% of those interactions manually which is slow, expensive and not scalable. Intryc's AI can evaluate 100% of all customer interactions, in real time, at half the cost.

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Industry & Focus

B2BOperationsCustomer SuccessAnalyticsCustomer Support