Updated:
Alorica
Great CX & BPO uses tech, analytics, AI, automation & process optimization to meet your goals. Discover how Alorica can help your brand succeed.
Overview
Great CX & BPO uses tech, analytics, AI, automation & process optimization to meet your goals. Discover how Alorica can help your brand succeed.
General information
Firm type
Asset Manager
Location
Region
North America
Country
United States
City
Irvine
Corporate office
5161 California Ave, Suite 100, Irvine, CA 92617, USA
Frequently asked questions
How does Alorica structure its client engagements?
Alorica positions engagements as integrated CX partnerships rather than transactional outsourced labor. Its marketing emphasizes a strategist role — blending human agents with proprietary analytics under the Alorica IQ umbrella, AI-driven automation and process optimization — to drive brand loyalty and revenue growth for clients. The firm explicitly distinguishes itself from cost-only vendors.
Which industries does Alorica serve?
Alorica's public materials reference clients in travel, financial services and other consumer-facing verticals requiring multilingual support, peak-demand surge capacity and continuous digital engagement. The firm leaves its full client roster undisclosed but emphasizes its work for respected global brands with complex, high-volume customer interactions.
Profile maintained by Altss. Updated: . To correct this record or make a privacy request, send the page URL and your evidence to privacy@altss.com; corrections are free.
Need institutional-grade insight on asset managers?
Altss delivers:
Prefer a guided tour?
We’ll walk you through: