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First Stop Health
First Stop Health is a member-based virtual care service, offered as a benefit through employers and organizations.
First Stop Health
First Stop Health is a member-based virtual care service, offered as a benefit through employers and organizations. Employer solutions include Virtual Primary Care, Virtual Urgent Care, and Mental Health, and Wellness Specialist Care.
General information
Firm type
other
Year founded
—
AUM
Undisclosed
Location
Region
North America
Country
United States
City
Chicago
Corporate office
Chicago, IL, United States
Sector focus
Frequently asked questions
What services does First Stop Health bundle?
The platform combines Virtual Primary Care, Virtual Urgent Care, Mental Health Care, and wrap-around Wellness Specialist Care. Primary Care includes chronic-disease management, preventive screenings, and benefits navigation. Urgent Care offers 24/7 on-demand access for episodic conditions. Mental Health Care provides short-term counseling and long-term therapy without predefined session limits. Specialist Care adds registered dietitians, health coaches, and certified diabetes educators.
How does First Stop Health's performance-guarantee model work?
First Stop Health places 100% of its fees at risk, tying revenue to contracted performance thresholds rather than collecting flat per-member-per-month fees. The company states that this structure is designed to align its incentives with employer savings targets. It reports that most visits divert members from higher-cost in-person care settings, though specific cost-diversion ratios are not publicly benchmarked.
Is First Stop Health a healthcare provider or an investment entity?
Public-facing materials describe First Stop Health as an operating healthcare-services company, not an investment firm. It sells virtual-care benefits to employers and manages member engagement, customer success, and reporting in-house. There is no publicly disclosed investment portfolio, fund structure, or capital-deployment activity.
What is First Stop Health's pricing model for employers?
The company offers $0-cost care for employees and their dependents, meaning visits do not generate claims for the employer's health plan. First Stop Health's fees are subject to performance guarantees, and it states that it manages and funds employee engagement campaigns on behalf of clients. Specific per-member pricing is not publicly disclosed.
Does First Stop Health participate in fund commitments or direct deals?
There is no indication that First Stop Health makes fund commitments, direct investments, or co-investments. The entity operates as a virtual-care service provider, not as an allocator or investment manager. No portfolio companies, fund investments, or deal activity are disclosed in available sources.
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