FLEET Response

FLEET Response

FLEET Response was founded at an unspecified date; its CEO and President, Allison Lanzilotta, has led the company since joining in 1999. The firm operates as a specialized fleet management company, not a traditional family office or asset manager, with wealth origin undisclosed. The firm offers a range of fleet management services including claims management, subrogation management, safety programs, maintenance management, and vehicle rental. It targets self-insured fleets, reimbursed fleets, insurance companies, and delivery contractors. FLEET Response's asset-class mix is centered on operational services rather than financial investments; it uses web-based tools like the VISIBILITY online management system and the DHP Mobile app. The company holds I-CAR Gold certification and employs ASE-certified adjusters, ensuring technical standards in vehicle repair oversight. Its client base spans distribution, pharmaceutical, and sales sectors across the United States. The company employs over 250 professionals, as stated on its website, and is headquartered in Hudson, Ohio. It has been recognized as a Top Workplace by the Plain Dealer and Ohio Business Magazine and as a growing firm by Crain's Cleveland Business. FLEET Response maintains memberships in NAFA, RIMS, NAMIC, and the National Association of Subrogation Professionals. No recent operational event from the past 24 months has been publicly disclosed. FLEET Response's structural differentiator is its technology-focused service model — it uses proprietary software platforms to provide clients with on-demand data and reporting, while offering customized claims management programs. The firm positions itself as a third-party administrator that handles the entire lifecycle of fleet incidents, from accident response to subrogation recovery, a model that integrates operational service with insurance expertise.