Updated:
Gupshup
Deploy secure, scalable AI Agents with enterprise-ready infrastructure. Gupshup powers billions of customer conversations across channels and industries.
Gupshup
Deploy secure, scalable AI Agents with enterprise-ready infrastructure. Gupshup powers billions of customer conversations across channels and industries.
General information
Firm type
other
Year founded
2014
Location
Region
North America
Country
United States
City
San Francisco
Corporate office
San Francisco, CA, United States
Additional offices
India · Indonesia · Colombia · Mexico · USA · West Africa · Dubai · Brazil
Principals
Beerud Sheth
Co-Founder and Chief Executive Officer
Gaurav Kachhawa
Chief Product Officer
Ravi Dugar
Chief Financial Officer
Kunal Patke
SVP - Engineering
Aniruddh Mukhopadhaya
SVP - Operations & SVP - Strategy
Anindita Guha
SVP - Partner Network
Sector focus
Frequently asked questions
Who runs investment decisions at Gupshup?
Gupshup is a privately held company, not an investment firm. Executive decisions are led by co-founder and CEO Beerud Sheth, with a leadership team including CPO Gaurav Kachhawa, CFO Ravi Dugar, and other SVPs. The board includes representatives from investors such as Tiger Global and Fidelity, per funding rounds.
Does Gupshup act as an investment vehicle or an operating company?
Gupshup is an operating company providing conversational AI software. It is not structured as a family office, asset manager, or investment fund. It has raised venture capital from institutional investors and uses those funds for product development and global expansion.
What investment stages does Gupshup typically target?
As an operating company, Gupshup does not target investment stages. It raised equity financing across Series A through Series F rounds, with the latest disclosed round being $60 million+ in July 2025 (per firm newsroom, July 2025).
Which sectors does Gupshup explicitly avoid?
Gupshup does not publicly disclose any excluded sectors. The platform serves customers across industries including fintech, digital health, commerce, and customer support, as stated on its website.
Where does the underlying wealth come from?
Wealth origin is not applicable — Gupshup is not a family office or wealth manager. It is a venture-backed technology company. Principal Beerud Sheth's previous wealth was generated from co-founding Elance (now Upwork), a publicly traded freelance platform.
How does Gupshup source proprietary deal flow?
As an operating company, Gupshup does not source deals in the investment sense. It acquires customers through direct sales, partnerships (e.g., WhatsApp, Instagram), and channel alliances. Its newsroom and blog document product launches and customer case studies as primary business development channels.
Profile maintained by Altss using OSINT (open-source intelligence), regulatory filings, licensed data partners, and verified direct submissions. Read the methodology. Last updated: . Continuous refresh with full update cycles at least every 30 days.
Need institutional-grade insight on investors?
Altss delivers:
Prefer a guided tour?
We’ll walk you through: