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Medallia

Medallia is a software company based in Palo Alto, United States, founded in 2001. It provides customer experience and text analytics software.

Medallia

Medallia is a software company based in Palo Alto, United States, founded in 2001. It provides customer experience and text analytics software. The company has secured $325 million in total funding.

General information

Firm type

other

Location

Region

North America

Country

United States

City

Pleasanton

Corporate office

6220 Stoneridge Mall Rd Floor 2 Pleasanton, CA 94588, United States

Additional offices

McLean, VA · London, UK · Madrid, Spain · Buenos Aires, Argentina · Ramat Gan, Israel · Cincinnati, OH · Paris, France · Prague, Czech Republic · Toronto, Canada · Mexico City, Mexico · Tokyo, Japan

Sector focus

Enterprise SoftwareAI/MLCustomer ExperienceEmployee Experience

Frequently asked questions

Who runs investment decisions at Medallia?

Medallia is a public enterprise software company, not an investment firm. Investment decisions — such as capital allocation for R&D or M&A — are made by its board of directors and executive leadership. The website does not name individual executives, so no specific names are available.

How does Medallia source proprietary deal flow?

Medallia does not source deal flow because it does not invest. Its revenue comes from selling SaaS subscriptions. The company has not disclosed any investment arm, venture portfolio, or co-investment activity.

Is Medallia structured as a single family office or does it operate more like a venture firm?

Neither. Medallia is a publicly traded enterprise software company on the NYSE. It has no disclosed family office structure, no AUM, and no investment portfolio. It operates as a for-profit corporation selling experience management software.

Does Medallia participate in fund commitments or only direct deals?

Medallia does not participate in fund commitments or direct deals. It is a software vendor, not an allocator of capital.

What investment stages does Medallia typically target?

Medallia does not target investment stages. The company targets enterprise customers across all stages of their own business maturity, from mid-market to Fortune 10 firms, for software subscriptions.

Which sectors does Medallia explicitly avoid?

Medallia does not publicly disclose sectors it avoids, as it is not an investment firm. Its software platform is marketed to any large organization that manages customer or employee interactions.

How is Medallia related to any parent or related vehicle?

Medallia operates as a standalone public company. Available sources do not indicate a controlling family office or private parent entity.

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