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Postscript

Engage with customers wherever they are. Postscript helps you build strong customer relationships across the entire buying experience. Start your free trial...

Postscript

Engage with customers wherever they are. Postscript helps you build strong customer relationships across the entire buying experience. Start your free trial today.

General information

Firm type

other

Year founded

AUM

Undisclosed

Location

Region

North America

Country

United States

City

San Francisco

Corporate office

San Francisco, Scottsdale, United States

Additional offices

Scottsdale, United States

Sector focus

Enterprise SoftwareAI/ML

Frequently asked questions

Is Postscript a family office or an investment firm?

No. Postscript is a venture-backed or privately held SaaS company that sells SMS marketing software to ecommerce brands. It does not manage external capital, operate as a single-family office, or make direct investments. The firm's business model centers on subscription revenue from its Shopify merchant customers.

How does Postscript use AI in its product?

The platform uses AI to optimize SMS campaign performance and to power conversational shopping assistants. It replaces manual A/B testing with a system that generates and evaluates hundreds of message variants to maximize engagement. An always-on 1:1 assistant also answers customer questions and drives sales through automated conversations.

Which ecommerce platforms does Postscript integrate with?

Postscript is purpose-built for Shopify and positions itself as the SMS layer for that ecosystem. The firm's marketing and product language reference Shopify stores as its core customer base, and it does not advertise equivalent native integrations for other ecommerce platforms.

How does Postscript approach SMS compliance?

The firm describes compliance as a core part of its product and strategy, with legal expertise embedded into its offering. Postscript also participates in industry policy through the Ecommerce Innovation Alliance, advocating for regulatory frameworks that protect merchants from lawsuits related to text message marketing.

What is Postscript's geographic footprint?

Postscript lists headquarters in San Francisco and an additional office in Scottsdale, Arizona. Both cities appear in the company's official location identifier as 'San Francisco, Scottsdale, United States,' suggesting a dual-base operational structure within the US.

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